Plowz & MowzReviews of plowzandmowz.com

Horrible. Truly. When they mowed for us twice while we were traveling, they ran over our drain covers completing destroying them and the grass was cut so uneven it looked like Elmer Fudd, or Helen Keller for that matter, cut our grass. I would recommend you stop sending me emails. I tell every one of my neighbors how awful you were - and the fact that you don't even care, makes it all the worse. Have a great day!

Expensive. Wouldnt give me credit for an offer.

Only did half of the job but was only going to reimburse quarter of it and never did after repeatedly contacting them ... they would repeatedly say it would be within the next 10 days never got it

Used to be good. Prices went up from last year. I can find someone local to mow lawn for $20. Multiple rebookings due to “equipment issues”

They don’t come at the scheduled time and have continued to reschedule consistently. Unimpressed

Please be aware that the company does not accept any responsibility for the quality of service from their providers. It is there in the small print, and I understand that it is a compromise you make for the convenience of scheduling one-offs. (You are welcome & encouraged to take up issues with the provider directly - if you can get their contact information.) I experienced poor customer service from Plowz & Mowz following up the damage done to my property. Spoke with and emailed several different contacts, each expressed concern & promised to get back to me with action. Those promises were not followed up, and when reaching out again I had to explain from the beginning. It seemed that there was no record of the details of my previous phone calls or written complaint. It is a great concept. And valuable if you are in a jam & willing to roll the dice on a provider. I've used happily without issue for 3 years. Unfortunately, once there was a problem, the response was poor.

I like the business model but it didn't work well. I initially requested lawn service in and didn't get it until September. Accountability is lacking. I want other services but reluctant to try.

Failed to show up multiple times. Company just blamed local contractors and did little to solve the problem. Contractor who did mow once successfully had tried to solicit our business directly. We were desperate because we were out of town and our house was on the market, so we called him directly and agreed to pay more, and then magically he was suddenly available. These guys are just a call center operation out of Syracuse, and have few or no actual ties to local contractors. They pay poorly; local contractors shove Plowz jobs to the bottom of the pile, and there’s little the company can or will do about it. Do yourself a favor and just find a local vendor with some level of accountability.