Plowz & MowzReviews of plowzandmowz.com

My fall leaf clean up and mow was scheduled one week ago. I received message one day about equipment failures, then another day bad weather and then no show. When I asked for a refund, I was told a manager would need to approve and call me back as the job was "assigned to a provider". I really just want my refund, ,please.

Good concept, terrible execution. Significantly more expensive than just hiring someone directly, but more importantly they are terribly inconsistent and, from my experience, have extremely poor customer service. Also, this isn't like Uber where they are empowering new service providers to enter the space and disrupt an existing model. They are just using existing contractors and charging a premium. Do yourself a favor and just call a landscaper/lawn service provider directly. You'll pay less, and you'll actually have a provider who values your business.

Nobody showed up to do the work. No contact to let me know there is a delay. No contact other than to tell me the job had been accepted right after I placed the order. VERY disappointed.

I contracted to have my law mowed on a Monday when I would be home, in May. During the rainy part of the month. Instead they showed up on a sat when I was not home. The company who did the mowing, mowed my neighbors lawn and turned the back yard into a racetrack. The yard looked like it belonged on a golf course. It was weed free and green The back yard had standing water when it was mowed.. The mower left very bad ruts in the lawn. It ripped parts of the lawn up. It should never of been mowed. I was not given the name of the company that did this. The company employee who did this said they would come back and fix the problem. They never did. I spoke with a supervisor and was told" we cant tell you the name of the company due to privacy issue, also cant tell the company( who did lawn) your name for privacy issues. I was given a small credit for a future service.

The company hired completely destroyed our yard last year. It cost us 3x as much to get everything fixed than the yard cleanup cost. I called and complained and was supposed to receive a refund but this never happened despite multiple calls and promises.

There is a complete disconnect between the reservation takers and the people who do the work. No matter what you have discussed with the work team, get it in writing. Work was not done as expected, items were broken - without any recourse.

I ordered a snow plow after I came home from vacation and was unable to get into my driveway. After the plow was not completed by the time frame provided at purchase, I contacted customer service. They assured that the plow would be coming soon and gave another set timeframe. The plow still was not completed by the given time. I contacted customer service again and received another set timeframe. The plow still was not completed by the given time. After some 6 hours after scheduled, the plow finally completed the job.

Horrible service and experience, save yourself the headache.