PlayOnReviews of playon.tv

Purchased a lifetime subscription back in 2018 when they offered a lot more channels that worked occasionally. The service was never that great to begin with and the quality of the recordings always sucked. Now they are in breech of the terms of their lifetime subscription contract. Those who purchased a lifetime subscription and are interested in a class action suit should get together. These companies need to learn their lesson. Time to bankrupt these jerks!

By their description, it sounded like a great product. I paid, I downloaded the software & installed the app. When I tried to open it I received an error which informed me that I must click on a link & follow their instructions for properly enabling the cookies that PlayOn requires to operate. I was routed to Microsoft's browser "Edge" which I hate. Had to spend more time & resources doing that. Once finished with that, it opened a site "HowToEnableCookies" which, just my luck, was an available domain name that they were prepared to sell me! I have literally spent hours messing around trying to make this work. Opened their ?Support? Ticket. After days waiting for help found a response to my email that they were refunding my money & after a few days I should check my visa to make sure the refund is reflected in my activity. I clicked the Ticket number linked in the email & see with this solution, the agent marked my issue "Resolved". Oh yes, he also asked that I consider buying their products again in the future. With the ticket number, I was at least given access to there Community Forum where I was allowed to search for additional support. I can't see a single post from a customer that is more recent than two years old. I can't believe I fell for this TIMESUCK.

STOLE money from loyal customers with lifetime licenses. DO NOT send them any money, their software only works sometimes anyway.

Never mind the fact that they sabotaged the so-called "lifetime" subscription to force you to pay annually again, I logged a support call 5 days ago and only now just got an answer. Oh, and it's not actually an answer come to think of it, it's more like a question... Sorry for the (5 day) delay in responding, can you try again? If it's still a problem, can you give more information? This is a complete scam! a 5-day response for support is unacceptable, and then to ask if this is still a problem? Having been in IT myself my whole life, as a minimum, they could have just looked at the log files to see what went wrong, they didn't even bother to do that, or I wouldn't get these inane types of questions. I still have outstanding recording credits with them, but they will never ever see another penny from me!

Total scam bought lifetime they violated contract

"Lifetime" contract purchased. I guess they think I am dead now because they refuse to honor the lifetime license agreement. Listen, just STAY AWAY FROM THESE HORRIBLE CROOKS. Muggers. No better that those that demand your wallet in the streets. They just wear better clothes. This site will SCAM YOU at every turn

I hope everyone who reads this will contact JEFF LAWRENCE, the CEO of MediaMall (owner of PlayOn). He can be reached at: JEFF at PLAYON dot TV HE needs to fix this issue many are complaining about for over 4 years now. I purchased a PlayOn Lifetime and PlayLater Lifetime for $59.99 back in April 2015. LIFETIME means MY LIFETIME. They chiseled away this product so that PlayLater doesn't exist and much more importantly the key ROKU APP completely disappeared. The replaced the Roku app by throwing me upsell (ad) icons in my tray area (lower right corner) to purchase PlayOn Home because the server app sees that I don't have the Roku app anymore (GEE, I WONDER WHY!!!) So the PlayOn Desktop app is less than half what it used to be. How can anyone like PlayOn after seeing they did this to thousands of their customers. (I've been using the free version of EMBY which is actually much better than the crippled PlayOn Desktop that I have now. Try it!!! Their Roku app works great!!!) I wrote PlayOn customer service to demand my money back because they severely violated their contract. The argument started with them over them trying to use a tray icon (PlayOn for Roku) to upsell me (to PlayOn Home). When clicked on that tray icon always opens a webpage for PlayOn Home and has absolutely no other function. They refused to fix that and gave me a lame suggestion to turn off (hide) the notification, BUT the problem is that hiding doesn't disable or unload the ad process from using memory and CPU and I DO NOT WANT A 100% AD PROCESS RUNNING ON MY PC!!! I DIDN'T PAY ALMOST $60 FOR ADS!!!!!!

Purchased this product with the lifetime license thinking it would work as long as the company sold it. Had lots of problems from the start and now they do not honor their commitment to the customer telling me to get another license. This product and the company are a Scam stay away buy something better.