Consumer
SCAM , PLAYERS LOUNGE IS A SCAM
I deposited money into my account on the Players' Lounge app. They have completely froze my account and froze withdrawals so I cannot take my money out of the account. I have contacted multiple support agents and asked them why my account is frozen, and to please release my money so I can withdraw it out of the account. Every support agent will not give me a reason why the account is frozen, and will not release my money. After doing some research on the company "Players' Lounge" on Better Business Bureau, and Trust Pilot, as well as the app store. This same scenario has happened to many others. This company is an existing scam. They allow you to deposit money, to wager on video game performance of yourself playing, but as soon as you win, they lock your account and take your money. I have all of my gameplay recorded as proof that I did not cheat or do anything wrong or against terms of service, however the support agents do not care. They give zero reason as to why they have froze my account and taken my money. Scam If you are losing, they will let you keep depositing money. As soon as you win, they LOCK YOUR ACCOUNT AND DONT LET YOU WITHDRAW. With zero reasoning. No one in support will tell you why. I was not cheating. All my gameplay is live-streamed and recorded on twitch. This is a full on scam and I don't know how they are still in business. They should be and will be shut down soon for STEALING AND FRAUD.


