Zumba Traditional ClassicReviews of play.zumbacards.com

Won 1,718.76 SC (~$1,700+) legitimately on 8/28 after being a paying customer with ~$800 in purchases. My win was confirmed in writing by their own VIP Manager on 9/3, who said he was personally processing the withdrawal. On 9/10, over a week later, the withdrawal was rejected under a vague "Code 6" and my account was deactivated for unspecified "suspicious activity" — no evidence given, then or since. My own account dashboard showed full KYC verification and all withdrawal requirements met, directly contradicting their excuse. I submitted a formal Notice of Dispute per their own Terms of Service. They responded that their decision was "final" and refused to share any findings. When I tried to contact the arbitration email address specified in their own contract, it bounced as undeliverable — their own required dispute channel doesn't work. I have since filed a formal arbitration demand with JAMS and served it on the company directly. Documented at every step with screenshots. Will update this review based on the outcome. Update 9/22/2026 ZumbaCards has processed my redemption in full in exchange for canceling my arbitration against them.

Throw your money into a hole. You will not redeem your played through money here. You cannot turn your SC redeemable unless you are playing with exactly 0 redeemable dollars. The minimum redemption is 100. See the problem?

Did not win anything with 125 dollars in SC to play with after making my first purchase and my account balance never went back over 100 after going under 100 a single time. The site continued to take and take my money in my account on every game i played using the buy features and without using them with out ever having any great wins just small wins that never add up to anything . Will not play on here ever again and the same goes for crashduel.com don't recommend playing on either one.

These guys will give you the run around and never plan on actually paying you out, that is why they offer deals that seem too good to be true, because they are. I waited past the timeline they gave me for redemption, they say 2-5 business days, but could be up to 10. No payout, avoid this place

Full of shit.

I have been waiting for almost 2 weeks on my redemption. Im starting to think this one might be a scam site.

I am willing to change my review if they fix my problem. I received an email from Zumba for a CODE to get a value purchase deal. Needless to say, I fell for it, bought it and won a small amount of money. They finished it off by locking my account and taking my funds.

Can’t redeem all they tell you is that it is being processed and escalated to the finance team and there is a delay with no timeframe of when it will be resolved