play.geforcenow.comReviews of play.geforcenow.com

The service I paid for (GeForce Now Ultimate) has not been provided as advertised. My LG OLED48C44LA TV is officially listed by NVIDIA as supporting 120fps and HDR on the GeForce Now app, yet these features are not available. My TV firmware, WebOS version, and the GeForce Now app are all fully up to date. NVIDIA support confirmed my device is on the supported list but could not resolve the issue. As a result, the service is not being delivered in the form described at the point of sale. Under the UK Consumer Rights Act 2015, digital services must be supplied with reasonable care and skill and must match their advertised description. In this case, the advertised features (120fps and HDR) are not accessible, meaning the service is not as described and not fit for purpose. I requested a refund directly from NVIDIA and was told they do not offer refunds, despite the service being non-functional on a supported device. I am therefore requested a refund through PayPal on the basis that the service has not been provided as advertised and does not meet the requirements of the Consumer Rights Act 2015.

It's only really suitable for 1 player games.. everything else is long wait times and unreliable network. Multiple times now I have been "the next player" in the queue but I'm on that screen for 30mins or so? Nvidia are obviously not making enough money hence why they can't afford a decent service.

They're an absolute rip off. Their plans cost way too much and they only give you a certain amount of hours to use for a month which always runs out. I've had to spend at least an additional $60 on my plan for extra playtime hours just to play Fortnite when everyone else gets to play Fortnite for free. (I'm playing on MacOS). Their customer service doesn't care when you write to them about these concerns and just completely dismisses you. All I can say is that they're 100% stealing people's money and they need to improve on that immediately. If I'm spending money on a subscription, I should not have a limit on the amount of hours I get to play for.

I started out with GFN 2 years ago and was happy with free and paid "performance" tier they provided back then. Now, the worst choice to implement the 100 hour limit, which is not a problem for me, because i rarely pass the 100h mark, I'm more displeased with the unclear tier description. Leaving a bad review because the service in general and rig choice has gotten worse. Tried the new "performance" plan after playing for some months in "free" tier as i changed monitors to a ultra wide one with max resolution 3440x1440. In performance tier there is written that there is a support for 1440p resolution and ultra wide, so i took that, but after subscribing i immediately noticed that the max resolution for ultra wide being only 2560 x 1080, which is absurd, clearly not as described and the rig is a switch from RTX3050 (free tier) to RTX3060 (performance) that is laughable. 2 years back for performance tier i could get a RTX2080 most of the time which could easily handle any game at the time @1080p max settings, but now on @1440p on RTX3060 is a no-go, barely can have 60fps on high setting. In short, there is no real benefit to pay 11 euros for "performance" imo. I'm giving 2* instead of 1* because NVIDIA support made an exception and refunded me. Only real choice is Ultimate tier, but given the price to 100h ratio limit and the small game selection, i pass. Boosteroid is the way to go now.

Poor customer service. GFN was down and they don't even credit. Service is often unrreliable due to updates taking hours or even days to process, some games break after updates and takes days or weeks to fix.

Geforce Now is a joke. Launch the app. Login. launch a Diablo 4 game. Log into that after looking up another password (every time, can't remember who I am for some reason). click-wait, click-wait,click-wait,click-wait,click-wait,click-wait,then you can't skip the game videos. Literally sitting here for ten minutes trying to get to gameplay. Kill the app. Start over. click-wait,click-wait,click-wait,click-wait,click-wait,click-wait,click-wait,click-wait,click-wait,....forever. Know what? I'm not in the mood to play anymore. Nobody has enough time to play on this crappy platform. Enjoy that $60 bucks NVidea. You'd better stretch it out.