PlatinumseedbankReviews of platinumseedbank.com

Platinum Seed is great. Selection is top notch. Multiple orders over the past 3 years with no issues. Prices are competitive, inventory is always changing. Holiday discountes along with freebies.

Placed an order with platinum seed bank to the uk, it didn’t arrive, I tried to contact the postal company however they was no good, I thought I’d give it a go contacting platinum to see if there was anything they could do even though they state they will not be responsible for lost packages. The customer service i received back was amazing, they replied straight away, without any hesitation sending my order out again, i received this quicker than expected, even sent a complimentary seed. Thanks guys!

Platinum is the #1 seed bank in my eyes they have some of the best customer service ever. There response time is very rapid I had a issue with the wrong freebie which wasn’t a biggie but they made things right the moment I told them the problem. I promise they won’t let you down if there’s ever a problem they’ll try there best to fix it.

Great folks over at platinumaeedbank awesome customer service great selection ...top shelf....thanks again

What can i say my package hasn't even arrived yet but i had to put 1 up just for customer service these guys are great i had a problem with my country's postage and we found an easy solution without any stress. I tried a couple other sites but no-one wanted a bar of it can not wait for my package to arrive im sure ill be back on here with another 5 star review.

Made my first order. Paid by cc. then received a document to sign electronically. I was a little suspicious,but complied. All good. Received tracking number. After a few days, tracking number was not on USPS tracking or AusPost's system. Eventually, order arrived with everything intact. Very impressed with packaging although not as stealthy as I would like. Site is expensive, especially postage, however, good range of product. Staff were very helpful and prompt. (via email) Negatives are that the website is not up to date with stock levels & single units (pick & mix) is not available. Overall, very impressed....I'll be back!

I had recently placed and order with platinum and when I received the order my high priced seeds were not in the box they should have been in! What a nightmare! I instantly contacted platinum and the manager\owner? Of the company and and one customer service rep got on the issue right away. The breeder wasn’t able to help or didn’t feel the need to, platinum jumped on the correction and got my missing seeds reshipped and sent me a couple more freebies for the mess up. Platinum for life ! You won’t be disappointed!

Great company fast shipping communicated super fast when had issue corrected it instantly and sent some awesome freebies would definitely use them again trust worthy seed banks are hard to come by these days and these guys are one of the good ones