PlantsbasicallyReviews of plantsbasically.com

Response from PlantsbasicallyOct 2, 2026

Hey, thanks for leaving a review, even though it's a tough one. Sorry Juicy Joint didn't do it for your back. Liquid herbal tinctures work differently than glucosamine. Some people feel results in a couple weeks, others need a month or more, and some don't get the relief they're hoping for. Everybody's different and we'd never pretend otherwise. That said, we stand behind the product. We use 7 well-researched botanicals and third-party test every batch for purity and potency. You can see those lab results right on our site. We also have a 365-day guarantee, so if you haven't already, reach out to us at [email protected] and we'll take care of you. No hassle, no hoops. We'd rather make it right than leave you hanging.

Response from PlantsbasicallyFeb 17, 2026

Hi there — you're absolutely right, and we apologize. You should have been notified upfront about any backorder delays instead of getting the runaround on shipping timelines. That's on us. We're working on improving our communication so customers know exactly what to expect before they order. In the meantime, we'd love to look into your order and make things right. Please send us your order details at [email protected] and we'll get back to you personally. 💚