PlanetDrugsDirect.comReviews of planetdrugsdirect.com

If I could leave zero stars I would. After sending me a defective asthma inhaler, PlanetDrugsDirect agreed to sent me a replacement. Fine. BUT they then charged me tariff fees on top of the replacement. So I am out of pocket. There's something rotten about a company that expects its customers to pay for its mistakes. When representatives repeatedly read off a script, referring to "company policy," and "terms of agreement," instead of simply doing the right thing, you know they're not worthy of your business. A search for the company's leadership team yields shadowy results. It's registered in Barbados and no names are provided. They obviously like to hide behind anonymity and shoddy service. Use at your own risk. I'm now using Universal Drugstore out of Canada.

I placed an order with my prescription 6 days ago and they still did not process the order. They are way behind in their processing. I will NOT use them again!!

reliable and efficient . you have to undersatnd that the drugs you get are manufactured all over the world and are often generc not brand name. i've used them many times over man years

So far, so good. The meds seem to work as expected, but the slow delivery loses a star.

I have been using this company for over 5 years. There prices for estrogen replacements are so much less! I’d spend about $186/ mo in the US and through PlanetDrugs it’s about $80/3 months!! Not only is the savings incredible but the customer service. During Covid, the package didn’t get delivered and they immediately sent another without charging me. They also try their best to give me discounts. They have called my doctor’s office for refills and called me back if they couldn’t get through. This company is am!

I have been using PlanetDrugsDirect for a number of years and never had a problem… my meds have been fine, the shipping was prompt, and the price was great. Since the pandemic the price has been increasing, but the service is failing. It takes weeks for my med to ship even though they have everything set up. It’s so annoying that I looked into getting the med locally, but it’s still very expensive and not covered by my insurance. I am looking at other Canadian companies at this point and will switch if things don’t improve.

BEWARE. If it Seems Too Good to be True, it Probably IS. In light of one of my meds costing upwards of $300/month, my husband had looked up Canadian pharmacy resources. 1st, to process an order, they want your banks routing number with a scanned image of your check. Next, you have to wait several weeks for your RX to arrive. We were told my Rx was shipping directly from Mauritius, but it actually shipped from INDIA. The pills looked “dusty” upon opening a few of the pouches, so I was hesitant to try. Ultimately, I chose to go ahead and start taking it daily. The pills have got to be placebos, as I’ve had NO relief from them. Normally, after 1-2 doses of my Rx I would’ve had relief, but NOT with this garbage from India. BUYER BEWARE

I have been using for over a year... And love the service! They contact my doctor when needed for new rx and always receive on time. I use for synthroid...brand name.. Tremendous savings! Highly recommend!