Consumer
Do not play this game it’s a scam I was…
Do not play this game it’s a scam I was at $400. I spun the wheel for 2 dollars now I got $87. They take your money out of nowhere. Customer service is very rude. Do not play this game.
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Planet 7 (planet7casino.com) has 143 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Consumer
Do not play this game it’s a scam I was at $400. I spun the wheel for 2 dollars now I got $87. They take your money out of nowhere. Customer service is very rude. Do not play this game.
James D.
Awful. I have pissed away way more than I should have here, but today was the last straw. I attempted to make two withdrawals yesterday totalling $2800. Went to bed, no issues. Checked the status on these today, and it showed both to be cancelled. I go to their customer service and they said I cancelled both withdrawals and played the money out which is 100% bullshit. Am I sleep gambling? Unbelievable that this is the tactic they've lowered themselves to to screw players out of money. On the rare occasion that you DO receive a withdrawal, it takes about a month and you constantly have to ride them about it. Stay away. Stay far away. Stay away from gambling kids. Ruin your life some other way.
david D.
Worst casino I ever played made a deposit played ,won for four days tried to cash out couldn't ,first excuse was I was playing with free spins , bonus no I made a deposit finally after doing the verification provide four times I just played it out run the bet up and just gave up on getting anything but mad out of planet 7 don't play here
Jeremy M.
This is another online casino that will accept your deposits without any disruptions. However, when it comes to paying out they will make it seem like it's approved when in fact they've actually denied it and won't pay out or put back the money you've already won on their games. It seems any of the online casinos associated with inclave, which is the sign-on company to many online casinos, are the ones that will find a way to NOT payout and cheat you.
John B.
Just adding to the list of complaints about this casino. They are thieves, liars, scam artists. I deposited 50 dollars and won 165, still havent received my winnings or any correspondence. At least give me my 50 dollars back. I will be filing a class action lawsuit against them. They shouldn't be in business.
Katrin X.
They are scammers. I had a playthrough of 200 dollars for a small bonus and they took my whole balance of over 500 dollars when the playthrough was reached. Left me with a few dollars. Are they joking. U can't even text them coz they have no support
Diane G.
I have been playing with Planet for quite awhile, lost a ridiculous amount of money (that's on me) but I finally was going to withdraw $1500. They have been giving me the run around for 3 weeks, finally approved $100 of the $1500 using a loophole of comp points I used (because I've spent so much money) but failed to tell me that until 3 weeks later and told me will still be 7-10 business days. Believe the reviews they are a scam and you will never see your money! Not sure how their employees sleep at night.
Lelee V.
At first I really liked this casino. I won over a thousand dollars. However when i checked to see what was taking so long (literally weeks) they tried telling me I only had $761.50. I didn't really complain because I has only put $20 in. But the payout wait is soooooooo long. I have been waiting for over a month. I've needed that money so may times and they just keep dragging the process. Its frustrating and beyond disrespectful... I will not be visiting this casino or any of its sister casinos. THE WORST