Planet 7Reviews of planet7casino.com

SCAM SCAM SCAM is all I can say about these people. Don't waste your time or money with them. I won a 1900.00 jackpot at the beginning of August and have attempted to redeem it several times several different ways but they keep coming out with some BS and keep rejecting redemption. They sure as heck take my money real quick though! A$$ O$! Yeah don't waste your money here. I Gave up And just played all my money through and gave them an ear full and told them to deactivate my account and shove it where the sun don't shine! lol

Planet 7 is part of a large group of online casinos, Raging Bull, Dreams, Slotsgarden, Silver Oak, Royal Ace, Vegas Strip and Slots of Vegas to name a few. I’ve made six withdrawals from their casinos all with same result. They do not adhere to any of their timelines for withdrawals per their own terms and conditions. As a result I’ve has to go on multiple chats each time and push them to get the payment. At a bare minimum it will take you four weeks to get paid but the average is much higher and their excuses are never ending. If you have doubt to what I’m saying, I can show you withdrawal dates, chat transcripts and final payment times to back up everything I’m stating. I currently have a withdrawal from Aug. 4th from Raging Bull that still hasn’t been paid, today is Sep. 6th!!!

Dont bother. Unless you wanna lose your money because it's impossible to withdraw here's one of their rules inorder to withdraw " before requesting a cash out. This means that the Player must wager $200 X 30 = $6,000 before requesting a withdrawal from their account. And they never verify you so don't give them your information like I did, I'm kinda scared that these sick scum bags have a picture i.d and my address information , whose knows what they can plan to do with that information this site must be shut down before other. People get robbed for their money and information with a picture of them

I don't know what to do ... I have called the customer support line. I have emailed the casino I have done the online chat . I have screen shotted all the conversations and now I am recording all calls. Ii have gotten absolutely no where . I have been told different stories from all the reps. I find out the call centre is the same people as on the chat. Every single person has told me something different. I first requested my withdrawal on the 13th of August . I then received a email saying that they can't do a cheque as it would take over 30 days. On their site it's shows different. I was told my withdrawal was denied because they could not provide a cheque but I had to download a app and get bitcoin. I have never in my life ever used bitcoin. Ever. I then had to provide some ID number. Not once twice or three times but over 35 times . I emailed and called texted the ID number. My response from them is you need to send it in. But I have . 35 times. I then get a ok rep and he says send it to me now. I do and his says I escalated the problem. I then I get a email saying they never received it. I call again and the girl says send it in. I did and she says I escalated it. I get another email. Sorry never got it. It's 7 days now and everyone has said something different. Then today again they say ok I escalated it. You should have your withdrawal by end of this year. Online it's says 14 days. Other companies say 3 days. It's 700 dollars not 100 .That's alot of money. Alot. I'm in shock and still don't believe it was done. I am now locked out my account. I read online that planet 7 is known to do this and they have been blacklisted. I'm out 700 and I am going to the news the papers billboard signs . I will not stop until this casino gets shut down. If anyone is reading this and have the same experience please message me I have a Interview with the news to get this story out

Please beware of this site don't waste your money this company will take your money and then lie about and won't pay you. Go to pulsz you get paid within 24 hours..STAY AWAY FROM PLANET 7 YOU'VE BEEN WARNED.

I won here a couple times and they gave me "vip" status which only means that I'm not eligible for their bonus offers as they use these to lure new people. Once I was "vip" the slots didn't pay. Custom service responded slow. There was glitches in all the slots I paid. Total scam to lure people in then rob them on purpose only trying to get new members to fall in a trap. There are much better more reputable casinos I can waste my money on

I won $3,300 and they procrastinated sending my money. Finally when I thought I was in the clear and winnings were being sent they deposited back into my account. I refrained from playing with the money for a few days until I got so frustrated and lost it all. Very unhappy with this casino. I feel taken advantage of. Easy to deposit but not withdraw so unfair

Total lie say giving you free money to play $30 after playing 1 day got up to 280 changed games and they took 160 of my winnings 5xs the amount that was supposed to be given to be free to play. Then couldn't hit anything with the funds they left me with. I attempted to contact them to never get as reason why. Then constantly sending emails to deposit funds! A complete fraud and malicious in their intent don't take the free money if you win anything of value they will take it from you, to get you to deposit your money. I will never use again!