PkgplaceReviews of pkgplace.com

They took forever to deliver my freezer when I only lived minutes away from the pickup location. And to make matters worse, they delivered the freezer upside down and also didn't notify me that it has been delivered to my address. Their fee was also crazy. ⚠️ Be advised

have sent multiple messages to get my item, just stories, this is the 3rd time I have used them and it will be the last. They keep saying just give us a little more time.

Package Place Delivery (Ontario Canada) – Absolute scam. Do not give them a single cent. They grab your auction items fast, then hit you with outrageous, constantly changing fees. You will never see that money returned and you will never see your items either. They refuse to answer the phone. Status emails are ignored. Customer service does not exist. I have three shipments stuck “in transit” since July. No updates. No response. Nothing. Theft is their business model. They take your money, disappear with your packages, and ghost you. Avoid them completely.

Pkgplace is THE worst shipping company I have every had to deal with. Their rates are far above what every other company charges. I have got stuff delivered to me from an entirely different province that costs less than what pkgplace wants to charge to deliver a package 1 -2 hours away. They're ridiculous. I'll never do business with them. Not to mention it takes a long time to get your shipment and their communications (or lack thereof) is terrible.

DO NOT EVER DO BUSINESS WITH PKGPLACE. First of all, I had ordered twice before and everything went well, but I always found the fees too high. Then, since August 5th, I got two invoices for 6 items, which I paid. Three days later, I get an email saying my package is on the way. When I open it, I see they only shipped 2 items. I was mad, but I let it go. Finally, on August 12th, I get an email saying they shipped the other 4 items, but this one had no tracking number. 6 days pass, I email them to find out where my package is, and they tell me it's on the way and I'll get updates. 4 days later, still nothing. I email them, no answer. I send more emails and call the next day, still no answer. So, I decide to email Encore Auctions, and they CC'd PkgPlace in the email so they would reply to me. PkgPlace answers me: 'They are delayed due to high package volume, system changes in their delivery process, and transportation issues in the Montreal area.' I know that's BS, so I basically just said 'OK'. Then I wait a week, so today, August 31st, I clearly tell them by email at 9:00 AM that if I don't have a tracking number by September 5th—which will be exactly 1 month to the day—I'm filing a consumer complaint and a fraud complaint. At 4:00 PM, I see an email from PkgPlace saying they are adjusting my invoice and to log in. When I log in, I see they added an extra $56.60 to pay, and I already paid $74.58. I'm telling you right now, I am NOT paying. There is my story. (YOU SHOULD ALL FILE CONSUMER COMPLAINTS, IT LEAVES A RECORD!)

My experience with pkgPlace was awful. I was forced to use them through an auction, and they charged me $32.43 + tax for a small package weighing maybe 50 grams. To make matters worse, it took roughly 17 days to actually receive my item. There is no justification for charging premium courier rates for shipping that takes nearly a month. Absolute price gouging. Avoid this service if you can—the shipping costs and wait times are a complete rip-of

AVOID PkgPLACE if you possibly can..Unfortunately I didn't read who the auctioneer uses to ship. PkgPlace is TRULY a ripoff. Not only did they NOT put my NEW HEADPHONES- in its original factory box-in a seperate box, they plastered tape and labels-INCLUDING THE AUCTION INVOICE WITH THE PURCHASE PRICE on the box. By doing that they destroyed the factory box. They also charged 165 US Dollars to literally place a shipping label and paperwork on the box - instead of just simply placing the factory box into another box to protect it- for an item that Usps would have charged 59 Dollars fully insured for. NEVER AGAIN!

Delay without any updates. Ridiculous.