Eliza K.
The seller was amazing
The seller was amazing. But the website was extremely lagging.
PixelMarket is the safer and more secure way to buy and sell your virtual services and items from the most popular MMOs.
PixelMarket (pixelmarket.net) has 175 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Eliza K.
The seller was amazing. But the website was extremely lagging.
shawn
No response from the site ownership. Very slow verification Offered to join as a volunteer verifier and got no response.
Ee
Good service, but they haven't implemented rewards points still after many years.
ערן ר.
Support is very, very slow at responding. Still waiting on my ticket for a refund for more than 24 hours with no responses. Frustratingly so because my ticket would be so easy to solve.
Response from PixelMarketOct 17, 2021
We're sorry to hear about your disappointing experience. Unfortunately, when it comes to handling payments in excess of $1,000 combined with the fact that the item purchased was a game account that is an extremely high risk product, we have to do our due diligence and ensure both the seller and buyer are in agreement and any information exchanged/changed was reverted back and the seller has complete ownership again. This is the entire reason for the site, to ensure buyer and sellers are protected, which, in fact, was done so in your case. When it comes to simpler trades, like gold or items that are simple exchanges, it's much more black and white and are easily refunded within 24 hours. We hope you're able to see this from our point of view, as any other site would have most likely kept your money and sided with the seller entirely, as he did in fact deliver on his end. We like to take a more personal approach, as each case can have its own set of factors that need to be looked at by people who have personal experience in the buying/selling of virtual games, which helps them better understand the circumstances.