Pinpointe On-DemandReviews of pinpointe.com

Working for an email marketing company with many small to mid-size clients, we were constantly utilizing different email service providers/client-owned CRMs that were not up to par for our needs for many reasons. We set out to find a company that would allow all of our clients to have accounts under one roof; who had good service/support; whose design templates and implementation tools were not complicated; and who had a good reporting system -- all of these things were things that so many other ESPs lacked. One of our clients actually shared with us information on Pinpointe and after a couple of initial calls we started setting up our Agency account/client sub accounts. It was soon apparent with the amazing level of service received that we would be here to stay. The pricing is very good in comparison to others, the ease of their system for implementation is terrific, their reporting far exceeds most other ESPs/CRMs that we had used (and there were many), and the customer service/support was initially, and remains to this day, AMAZING! I cannot say enough about the level of support received. We are constantly in need of support for many things - and the responses from any level at the organization (especially support since we bug almost daily) are always timely, accurate, and so very insightful. The ease of communicating with anyone within the PP organization from sales to support to training is like no other. They also work on improvements to help serve us and their other clients constantly. This is a great company, with great people working there! I have, and will continue to highly recommend Pinpointe On-Demand.

Programming Flexibility and Cooperation with us as the end-user was excellent. The ability to schedule drip campaigns and analytics is at an industry HIGH.

The platform is great. The internal spam checker is awesome and so is the customer service.

We started using Pinpointe about 18 months ago and have found it to be exceptional in terms of its capability to deliver visually-appealing and informative email campaigns to our various audiences. The support team is amazing and always there when you need them. We are very happy to have made the switch and look forward to a longterm relationship with Pinpointe. They check all the boxes! Jill Gerbracht Marketing Consultant, Torrance Memorial Medical Center

Pinpointe makes it easy to create and build emails with the Drag and Drop Campaign Builder. If I ever do run in to any issues, the customer service team is always quick and thorough with their responses. I mostly work on the design of our emails, but I know my team enjoys the tracking features and the surveys. Pinpointe makes it so I can get assigned a new email campaign, get it designed/built and sent out in the same day. I really enjoy using this program.

We spent several months looking for the right company to have our email marketing go through and we heard good things about PinPointe so we gave it a try. It was a GREAT decision. Very informative and timely responses, full of ideas and resources to improve our email campaigns, and that does not begin to explain how it has helped our email campaigns overall. I would happily recommend them as an email service. In fact, I already have.

Our company has been using several sending services for years and Pinpointe is simply the best. The pre-flight spam checker has helped us tremendously when sending out campaigns. Their interface is intuitive and they provide an amazing support staff (shoutout to Brian), which usually replies within an hour if we ever have any questions. What we like most about Pinpointe is their high-quality reporting. The information they offer is unlike any other service we’ve used, including click maps, link reports, and campaign quality scores. We recommend Pinpointe to any business with a large database.

Great company. Very responsive. Really cares about their clients. Definitely improved e-mail deliverabilty and opens.