Denise J.
The clothes are not true to size
The clothes are not true to size. They run smaller..
Response from PinkTownUSAJun 26, 2023
Thank you for your feedback. We apologize for any inconvenience you may have experienced with the sizing of our clothes. We strive to provide accurate and detailed information about our products to help our customers make informed decisions. On our product pages, we feature comprehensive size charts that include specific measurements for each item. These size charts are designed to assist you in finding the right size based on your body measurements. We encourage our customers to refer to these charts and compare their measurements to the recommended sizes before making a purchase. We understand that sizing can be subjective and vary across different brands. To address this, we provide as much information as possible to help you choose the appropriate size. However, we acknowledge that variations in fit can still occur due to factors such as fabric stretch or individual body shapes. In case you received an item that doesn't fit as expected, we offer a hassle-free return policy. If you are unhappy with the fit or any other aspect of the product, you can initiate a return within 15 days of receiving your order. Simply contact our customer service team or visit our website's returns section for instructions on how to return unwanted items. We are committed to ensuring customer satisfaction and will gladly assist you throughout the return process. Your feedback is valuable to us, and we appreciate you bringing this matter to our attention. We will continue to work on improving our product descriptions and sizing information to enhance the overall shopping experience for our customers. If you have any further questions or concerns, please feel free to reach out to us directly.