Pinecone researchReviews of pineconeresearch.com

I have to agree with everyone else. THis site used to be the best site and easiest to make some money. Now a lot of the surveys I don't qualify for or they will only give you 50 points for 20 minutes when it used to be 300 points for 15 minutes. I'm thinking of leaving this.

I finally managed to catch them during one of their sign up windows, and I quickly earned enough points to cash out for $50 by playing games from them. I went through the steps to verify my ID, connected for direct deposit, and I still keep getting the "redemptions aren't available right now" message. I've contacted customer service multiple times.. It's been weeks, and I haven't been able to cash out even once. I'll update if that changes, but for right now, don't waste your time with them. Update: It's been a few more weeks. I finally got a response claiming they've disqualified my account due to them flagging my account for fraud. They are claiming I've answered dishonestly on surveys.. But I haven't taken any surveys. I was never sent any. I asked for more information on why I was flagged for fraud, and they have refused to provide more information. I'm reporting this to the BBB, as well as Attorney Generals in my state and theirs. I doubt anything will come of it.. Basically, be warned. Pinecone is no longer reliable.

I'm giving 3 because for a good maybe 17 years (I think I started in 07?) I always got a survey every time I did it and I didn't have to always do the same day. It was the best survey company I had, and I always picked a cash or paypal reward and always received them. About a year ago it got harder, and now that it has switched to this new system I have tried about 20 surveys and have gotten zero of them. I even wrote because I thought there was something wrong with my account and they gave a generic answer that really didn't help me at all. Please improve this! I hate to come back and give a zero! A faithful user of almost 2 decades....

I am a longtime panelist with Pinecone Research and lost over 17K points that were removed from my account. I was not advised that they were going to expire before they disappeared. When I attempt to answer some of the surveys, I either get failure messages or messages that the survey is closed. After repeated attempts and getting the same messages, one has a propensity to not waste time trying to answer a survey. When that happens, Pinecone sends out an email to advise me that failure to answer surveys that are sent may result in termination from the program. I have voiced my concerns to Pinecone but nothing has changed. Pinecone used to be a fairly decent and worthwhile research panel, but the quality of surveys I am receiving is definitely not what they used to be. Trying to communicated directly with customer service/support is a canned reply with no useful information.

I wouldnt even give them 1 star if I didn't have to. Ever since the new "update/upgrade" i haven't been able to complete or earn credit for 1 survey. 'Unfortunately you dont qualify' 'unfortunately this survey is closed or whatever they say. It's a big joke!

I get some invitation emails saying, “there MAY be" a survey for you (just click the link). There’s never a survey available though.

I have been a member since 2003. Back in the day, I used to get $5 per survey and had lots of product testing opportunities. It used to be a nice side egg. Now I get a lot of emails about available surveys, but when I click the link, it immediately says that I was disqualified. I've also had the lovely experience of wasting 25 minutes of my time on a survey, only to be told that I was disqualified. At this point I'm just trying to earn enough to cash out so that I can close my account. It's proving hard to do when I keep getting disqualified for every single survey.

If I could give this less than 1 star I would. I was using pinecone for 3 years with out any issues, but since they re-did thier website its gone to garbage. Ive beem bombarded by surveys I dont qualify for and the ones I am able to take disqualifies me after already completing the survey. This has happened 5 times now. I reached out to thier customer service with screenshots proving I took the surveys but didnt get paid. Thier response? Nothing but gas lighting and giving me the run around. Ive seen alot of other people having the same issues as me, but has pinecone address the issues? No, and not even an email apologizing to panelists or trying to fix the website. If they dont fix how bad the site is im going to most likely be leaving them.