PilotMall.comReviews of pilotmall.com

The customer service team should be a shame of themselves on how they treat customers. I will just look to Sporty’s for my pilot needs. Thank you guys

I do not recommend buying from them in a simple fact this because of this. I wanted to do a return today for item. I didn’t need an open up but to send it back was $93 and they have a shipping policy that I have to pay for the shipping when they should just provide a return label. So I would advise anybody else to just go on Amazon and find it that way because I found pretty much all of what I needed for cheaper or go to Walmart.

I purchased Casio Men's GW-9400J-1JF G-Shock Digital G Rangeman from Pilot Mall web site but received received. G-Shock Rangeman GW-9400. They are similar but not the same. I received the cheaper version of the GW-9400 model. In my last discussion with Pilot Mall, I mentioned the difference between the picture of the watch in the Pilot Mall web site is for GW-9400-1 and it clearly show it was difference between what I ordered and what I received. I also checked with Casio web site and mentioned to Pilot Mall rep but refused to acknowledged the difference. Despite the error, I will keep the watch but will not withdraw my comments. I have the picture of the watch I received and the picture on Pilot web site as well as the picture in Casio web site.

Wow, ordered before Christmas, came within a week. Great follow up and exactly what our son wanted. Customer care was awesome, quick delivery and exactly as ordered. THANK YOU!!

I paid 70$ for 130$ headphone, yet it's been 13 days, the item still in US, been showing "In-Transit" for a while already, contacted the support, first told to wait till Friday, and contact back if not received by then, yet now when I contacted, told should arrive within a week, and I wanted to return the item, told if item is in transit, cannot cancel, as if stucking in transit is my fault, was my first attempt to buy from this shop, never again! this is the tracking info: January 6, 2022, 6:02 pm Processed Through Regional Facility JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER Your item was processed through our JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER facility on January 6, 2022 at 6:02 pm. The item is currently in transit to the destination. January 6, 2022, 6:02 pm Processed Through Facility ISC NEW YORK NY(USPS) January 2, 2022, 7:34 pm Departed USPS Regional Facility MIAMI FL INTERNATIONAL DISTRIBUTION CENTER January 2, 2022, 7:34 pm Processed Through Regional Facility MIAMI FL INTERNATIONAL DISTRIBUTION CENTER January 2, 2022, 7:34 pm Arrived at Regional Facility MIAMI FL INTERNATIONAL DISTRIBUTION CENTER January 2, 2022, 1:42 am Arrived at USPS Regional Facility MIAMI FL INTERNATIONAL DISTRIBUTION CENTER December 31, 2021, 12:45 am Arrived at USPS Regional Facility ATLANTA-PEACHTREE GA DISTRIBUTION CENTER December 30, 2021, 11:30 pm Accepted at USPS Origin Facility CARTERSVILLE, GA 30121 December 30, 2021, 9:05 pm Shipping Label Created, USPS Awaiting Item CARTERSVILLE, GA 30121 and today is Jan11, bought the item Dec29, in case anyone doubt genuity of the experience, happy to send over email chat log

Generally the best prices for pilot gear online and quick shipping.