Pilot.com Reviews | Read Customer Reviews of pilot.com

Pilot.comReviews of pilot.com

3.619 reviews
IT & Communication
353 Sacramento Street, Suite 1900, San Francisco, California

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Pilot.com

About Pilot.com

Pilot – Bookkeeping, Tax & CFO ServicesRunning a business is hard enough without having to worry about whether your books are accurate. That's where Pilot comes in. Pilot is the largest startup and small business accounting provider in the United States, trusted by more than 3,500 growing companies — including names like OpenAI, Lattice, NovaCredit, and Circle Medical.Pilot pairs highly skilled, US-based finance experts with purpose-built software to deliver something most accounting firms can't: unmatched accuracy, month after month. Every client gets a dedicated bookkeeper who learns your business, connects to your financial accounts, and delivers clean monthly financials — P&L statements, balance sheets, and cash flow reports — so you always know exactly where you stand.But Pilot is more than a bookkeeping service. It's a full financial partner. Beyond monthly close, Pilot offers tax preparation and filing, R&D tax credits (saving clients up to $500,000 a year), fractional CFO services for strategic guidance and fundraising support, and AP/AR services to streamline your back office operations. Everything works together under one roof.What sets Pilot apart is the combination of deep industry expertise and responsive, human support. Whether you're an early-stage startup navigating your first fundraising round or a small business looking to make more confident hiring decisions, Pilot meets you where you are. Clients regularly describe the team as a true partner — one that proactively guides them rather than waiting to be told what to do.Rated #1 in bookkeeping and accounting on G2, with a 4.9-star rating on Capterra, Pilot delivers the peace of mind every business owner deserves.

Pilot.com (pilot.com) has 19 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Website: pilot.com
Category: IT & Communication
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
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Pilot.com reviews

Showing 12 reviews with 5 stars · Clear filters

Kellie
Jul 23, 2026
Top Notch!
Top Notch people who made our experience pleasant. Response time was quick and it felt like working with a true team.
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karen W.
May 22, 2026
Being on time and they were very
Being on time and they were very Helpful.Very happy with the product. This review is from 44 abington ouston Telephone 07557113938.
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Eric M.
Aug 22, 2024
Seamless integration that handles my…
Seamless integration that handles my books behind the scenes until they're ready for me.
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Will B.
Aug 19, 2024
Pilot has been a fantastic partner from…
Pilot has been a fantastic partner from start to finish. I had a terrific experience with my sales rep, who listened to my needs and customized her follow-up to ensure I had a strong grasp of how Pilot could best meet them vs. the alternatives I was considering for bookkeeping help. The integration process was just as smooth, and I have to say, I am loving the client portal so far. The ease of finding relevant reports and interacting with my bookkeeper to ensure we're accounting for the nuanced transactions properly has far exceeded my expectations. We're an early stage company, and I can't tell you how nice it is to rely on Pilot so I can clearly understand our financials while focusing all of my energy on building the business. I recommend Pilot without reservation.
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Rolie O.
Aug 6, 2024
Onboarding was seamless
The onboarding process was seamless and straight forward. The Pilot team assigned to onboarding my law firm for bookkeeping was transparent during the process and assisted me with the necessary steps needed to be taken. Thank you, Pilot!
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Mike W.
Jul 25, 2024
Very supportive and accommodating bookkeeping.
Very professional, patient in listening and explanations, and overall great experience!
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lora C.
Jul 19, 2024
Finally understand our finances
Finally understand our finances After 1.5 years of being in business, we knew that we needed a different level of financial literacy. We talked to a number of firms, but were impressed with the level of attention that Pilot gave their customers and their values as an organization. We definitely made the right decision. They spent a lot of time with us on the front end to clean up our books and explain it all.
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Daisy C.
Jun 5, 2024
Give it a go if you're on the fence
Pilot has been wonderful for all of our accounting needs! It hooks up quite seamlessly to Ramp and categorizes items if they aren't categorized yet, figures out new vendors, and everything in between, so that we don't have to spend the bulk of our day figuring out whether we've done things correctly. I am happy to say that I'm pretty pleased!
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