Pier 1 ImportsReviews of pier1.com

I ordered a fall wreath from Pier 1 and when I opened the box I could believe that I was charged over $80 for the cheapest looking merchandise!! I immediately requested a return label and a refund. Pier 1 does NOT give refunds any longer. You get a merchandise credit. What a disappointment. I will never purchase anything from them again. Pier 1 used to be a great place to shop. I guess if you like cheaply made decor and don’t mind not getting a full refund for your purchase then this is up your alley.

The order never arrived. Their customer contact point, some ‘Barry Juliana’, is a liar and a dishonest hustler.

Compré un artículo hace un mes y medio y nunca me llegó el producto ni devolvieron mi dinero cuando lo solicité. Han robado mi dinero.

Placed an order in Jan of 23. Never received the product. Numerous attempts to get resolution through their empty support email address is a joke. Service is Non-existence. Phone is constantly fast busy. W-T-F. ~Neil

If I could give a (0) rating I would. Ordered 20 Christmas ornaments as a yearly tradition for our relatives from my son. I did not receive all of them and customer service is a joke. Still waiting for my order or a response from over 6 months ago.Don’t waste your time or money on Pier One online orders.

Very frustrated that Pier 1 is ignoring my emails…it has been months since I paid $279 March 4, 2023 for a product that their app shows never shipped. Their system sends automated acknowledgements of receipt of my emails but no specific reply after that. If anyone is preparing a law suit, I’ll join in.

Es una estafa. Hice un pedido hace mes y medio, aún no ha llegado y no responden a los mensajes. Te mandan un código de seguimiento que es fake. No compréis aquí, te roban

They will not honor original Pier 1 gift cards even though they purchased the company. Their prices on the website are insanely high as well. Do not do business with this company!