Pier 1 ImportsReviews of pier1.com

I ordered 2 SETS of 2 Lounge chairs with cushions (4 x chairs total). Received confirmation of order with order number. I also received 2 packages. The packages were parts, literally 2 legs for the chairs. When i checked the website, it says "order fulfilled" . The only option you have for customer support is an email address. I emailed them 7 times with no response. I googled a phone number, and they are all "out of service" when i tried to call. I filed a complaint with the BBB and submitted a claim with the credit card company. Pier1 has still not responded to me, BBB, or the credit card number and i never received my order. It is so bizarre, because i literally receive coupons and correspondence from them every day. I would not take a chance with this company. I think they bank on most people just not taking action for their lack of fulfillment.

Estafa de página. Te cobran incluso más de lo que ponen en la web y después de un mes de esperar por unos zapatos llega un sobre pequeño con un artículo de plástico que no vale ni lo que te piden por aduanas. Si queréis algo de PierOne compradlo por Zalando y no cometáis el mismo error.

Horrible takeover of such a beautiful store Pier One Imports. I would never have ordered here from day 1. Their products are Not even close to the gorgeous selection they used to have. Just another Junk store online now and after reading these reviews of delivery, returns, and overall non-existent customer service, it is unbelievable they are still in operation… AND my experience started not 12 months ago, it was from the First day of online store launched in 2022. Review rating is 00000.

Al igual que todos los demás... Es completamente una estafa me cobraron y apenas lo hicieron cancelaron el pedido nunca me llegó y el dinero tampoco

Bought some expensive Christmas ornaments that were packed poorly and paint was chipped off the top and one ornament was broken. Wrote to them twice with no response. Buyer beware there is NO customer support.

UK fronted website that ships from China, but doesn't mention it. That's not even the worst part. Their payment gateway is also based in China, so unless you use Monzo or similar, you will get charged a foreign transaction fee after paying. But that's not even the worst part. Also your stuff won't even turn up, and you'll have to email a random @hotmail account to try and get a refund. I'll wait a few days and then issue a charge-back on my credit card. Scam.

pierone, or pier1, or pieronenl.com (I ordered from the dutch version of this site, all mentioned websites look the same) is fraudulent website. Like many other reviews, after my purchase I never received confirmation email, I tried to contact them, never got answer. Not only that, but it looks like they took my credit card details because I discovered I had number of transaction that I didn't make (investigation is ongoing now). So if you are lucky to read reviews before ordering from there- stay away from this site. If you unfortunately didn't read this, check your credit card activity for a few months period from the moment you used it there.

Estafa. Te cobran en su web y no te envían el producto. Es denunciable.