PicturenecklaceReviews of picturenecklace.com

BUYERS BEWARE! Worst company out there! The should shut down this site. I ordered 3 necklaces after someone I New did, sent them the picture, persons name and what did I get in the mail, a photo pendent the size of a penny. NOTHING like my friends. The chain took away from the pendant so you couldn’t even see it. I am now on my 19th email trying to get them to fix there error but they keep jerking my chain. I need this no not this, this. OH now you need to pay shipping for each necklace even though it was there error. STAY away from this company. OH yeah by the way they also over charged my credit card. Stay away from China. That’s where they are from.

My total was 49.95. I get the email it says 49.95. Then I get another email when they took the money and it said 49.95 but it maybe more then that. Getting worried now check bank statement because I got a bad feeling and when I get to my bank record it says, they took 54.28 for the necklace and another 2.17 for an international transaction fee. I tried getting a hold of them but nothing. So, of course I type the company name in the search engine and there it is SCAM. I wish I would of checked first I read the comments on facebook and said ok a lot of people are getting them and people are loving them they must be good. From now on I am never using facebook to order anything. I learned my lesson. Just hope this gets to someone before they decide to order from this company.

I work for the post office...I ordered my necklace which was expensive for it to come in cheap packaging...then I expected the necklace to be better with the picture and quality. I wouldn’t buy from them again...because even if I wanted a refund I’d have to pay near $18 to mail it back to China which there’s never a guarantee they would get it back....the timing was good tho

SCAM SCAM SCAM I ORDERED A NECKLACE APPROXIMATELY 4 MONTHS AGO AND CANCELED MY ORDER THE DAY AFTER. THEY SAID THEY CAN ONLY REFUND 70% . WELL 4 MONTHS LATER AND I AM STILL WAITING. WHAT A WASTE OF TIME AND MONEY. I WANT MY MONEY BACK YOU THIEFS.

Complete dirt bag. Item has been ordered for over a month and a half. I told them I no longer wanted it for a Christmas gift a month late. Then they e-mail and say the shipped it anyway and I will only get a 1/2 refund. Waste of my time. Filing a full Pay-Pal complaint.

I ordered a silver heart etching with head and shoulders of my wife and myself and a 20 inch chain on December 5. I was told that it would come before Christmas. I used PayPal to pay for it. I did receive, that same day, a confirmation of the order with a with a seven digit order number. That was the last time I heard from them. There was, an order status contact, on their WEB site, all you had to do was use your email address or order number, which the order status did not recognize. I tried this several times over several days, same results, the order status on their WEB site would not recognize my information. I then took their email address and used my email service and I sent them 25 of the same email with my order number and asked them where my order was. To this they did reply with,"it is in process". Christmas came and went no word from them. Next I contacted "service at Pay Pal" and opened a case against them. Pay Pal contacted "Lin Shan" in China. Pay Pal was able to get a tracking number for my order. Understand my tracking number did not come from the seller of my purchase but from Pay Pal. I did finally receive my necklace (quality fair, not sure if it is silver) on 01/10/2018. I will not deal with this company again. My suggestion to anyone who buys off the internet do not use a charge card, use Paypal, they got results.

They actually deserve less than one star. Read the bad comments on their Facebook page. I can’t rate the product because it was never received. Their customer service is horrible. I filed a complaint with my credit card company which issued me a refund. Save your time and money and do not order from them!!

Don't waste your time or money. Linn Shan will take your money and get your products to you when ever he feels like it. There is no communication, no apologies, no compensation for loved ones not receiving their gifts, no caring about the customer. Horrible experience!