Jim B.
Not what I wanted
I was hoping to find a new ride service from LAX. From the start their communication was exemplary. However, that quickly changed at the time for pick up. We were asked to text our driver when our plane landed, we did. We were asked to let him know what pillar we were at, which we did. We waited for the driver and when he didn’t show, I called him. He informed me that he was on the departure level and at the wrong terminal. He told me to walk up to where he was, I refused. So we waited at our terminal for about 15 to 20 minutes until he showed up. I was expecting a minivan, as I was promised, however, he showed up in a full-size Ford crew van, which was old, smelly and full of crap. We had informed them that I had a motorized mobility scooter, which he refused to lift into the van. He finally did, and then I pointed to our luggage at the curb . He refused to bring it to the van and my wife had to do that. The final blow was that we had to listen to his Christian music on the ride home. I would not recommend this company nor use them again.