PICKEMReviews of pickem.social

Response from PICKEMSep 27, 2026

Hi Daina - Sorry you've been waiting this long. Being charged and not seeing your coins is frustrating, and three weeks without a reply from us isn't acceptable. I'd like to get this sorted for you. A quick note on how the package works: when you buy a Gold Coin package, Sweepstakes Coins come as a promotional bonus included with the Gold Coin purchase. The 60 SC should have appeared along with the Gold Coins. We'll check whether the purchase went through and whether either balance was credited. To find your transaction quickly, please reply with: 1. The email address or username on your PICKEM account 2. The approximate date of the purchase You can reply to [email protected]. Once we have these details, I'll make sure the payments team reviews your purchase. You'll get a direct update by email explaining what we found and how we'll resolve it.

Response from PICKEMSep 27, 2026

Hi Morgan - this is Joan, founder and CEO of PICKEM. Thank you for documenting your experience so carefully. It's genuinely useful for us and for other players. You're right to be frustrated. I've checked with the team, and it seems the payment processor had an internal issue last week with your last redemption that slowed it down. That's on us. As your first few redemptions showed, fast payouts are one of our top priorities, and this fell short of the standard we hold ourselves to. First things first, I want to make sure your pending redemption and any remaining balance are fully taken care of. Please email [email protected] and mention this review. The team will prioritize your case, and I'll personally make sure it gets followed through. If you'd like to give us another shot, we'd love to welcome you back with a meaningful bonus to make up for the experience. Joan

Response from PICKEMSep 17, 2026

Hey Gavin, thanks for this! Glad the games, fast redemptions, and bonuses are all landing for you. That's exactly the experience we're going for. Appreciate you sharing it!

Response from PICKEMSep 9, 2026

Thank you Austin — glad our team came through for you when you had an issue. That's exactly the standard we hold ourselves to. Appreciate you taking the time to share it!

Response from PICKEMSep 9, 2026

Thank you Hayleigh — glad the tracking's been accurate and easy to follow. That's exactly what we want players to be able to count on. Appreciate you sharing this!

Response from PICKEMSep 9, 2026

Hey Christian — welcome aboard! Glad you're excited to jump in. Have fun exploring the games, and let us know if anything comes up along the way.