PicabooReviews of picaboo.com

I have been ordering from Picaboo for years now, mainly books for our grandchildren of our vacations that we take together. I have always been very pleased with the books and service received. The site is easy to use and warns you if a photo is too close to the edge, or too large to be printed clearly, I like that feature. On this order I had a "glitch" with a symbol that I had in the books, but it didn't show up in the preview, only after the books were printed. The symbol was replaced with something totally different and it overlapped into the words. I contacted Picaboo and they figured out what happened. I was able to change the symbol and Picaboo is reprinting the books for me. Janina at Customer Service was very helpful and communicated with me throughout the whole process. Like I said, I have always been very pleased with the ending products I order, this was the first time I had to contact Customer Service. Picaboo is a great company to do business with, I will continue with them.

I love my picaboo books - the books were fun to make and very easy to make as well. Lots of backgrounds to choose from and the quality is excellent! A treasure and wonderful keepsake.

I used Picaboo over ten years ago to create a cookbook for the grandkids of my mother-in-law after she passed. Now her great-grandkids are establishing their own homes and wanted copies of the cookbook. The company was able to track it down and give them access to it to create their own copies. They are thrilled to receive such a legacy that provoked good memories with great-grandma! What a pleasure to know that there are companies still out there that would go to this length for customers! Strongly recommend the company and the service representative!

I was at work when my book was delivered. When I got home my package was soaked through. I saw it was from picaboo and was heart broken the book was destroyed. But when I took off the wet cardboard I was to relived to see my book was wrapped in plastic! Thank you for making sure it was wrapped before sending it! I'm so excited to give this to my friend

Shari was amazing in helping me recover some old projects that I had lost, as my email provider & address had changed. Now thanks to Shari they are recovered and available to me, as is my account🤓wonderful, amazing customer service! Thanks again Shari!

Picaboo has demonstrated that they strive to operate with integrity and stand behind their product. I have used this company in the past and appreciated the quality of their product, but with my latest order there was an unfortunate issue that left me disheartened. I immediately contacted Picaboo and sent them photos. They responded quickly and rectified the issue. Adrianna from the Customer Experience Team treated me with empathy and respect. Thank you, Picaboo, for once again helping me to preserve special memories!

The consistency of design and the ease of design and altering my pages is great. Been using picaboo for years and the sales are awesome. it is what keeps me coming back.

I had a problem with one of my projects and contacted the support team via chat. Adriana and Dana both helped me and I was able to get a beautiful photo book that I was very pleased with! Thank you so much for all of your help!