Rochelle O.
I think that I didn't sign up for…
I think that I didn't sign up for automatic renewal -- I can't be sure. I would still have renewed -- but I would like this to be more obvious, and not the default position. When I went to the chat box for assistance, I received prompt and accurate assistance. I appreciated that.
Response from PhysicalTherapy.comNov 5, 2021
Hi Rochelle, Thank you for taking the time to submit your review. To ensure uninterrupted access to the course library, we do offer subscriptions that renew automatically. We try to make that as clear as possible to our members by providing the information prior to purchase, and we remind each member via email before their account is renewed and again at the time of renewal. I'm glad you reached out. We are happy to help change preferences anytime, quickly and easily. If we can help with any questions you have about your account, you can reach us at [email protected]. The team at PhysicalTherapy.com



