Chris T.
I can empathise
I can empathise, with the negative reviews here, I had a similar experience where I followed the written instructions and they didnt work, in my frustration I reached out to customer services and fair play they were excellent sending me a video of my photo and action and exactly what to do. It worked a treat and results were fabulous. 5/5 for customer service, only let down with the documentation on how to use the actions supplied with the product. They need to fix this