rhonda M.
Philo: changing and charging just like cable companies
Ok Philo. I use to be your 5star reviewer. Before Philo got so popular, or mainstream, they were for the people. They stayed at a consistent price point and rarely made changes that would raise prices. Recently, that has not been the case. And if you are a decade long customer you know what I mean. Access that you previously paid for has been revoked and placed on higher more expensive tiers and there is not a “grandfathering” program to respect those that had already paid premium for that access. I have personally promoted Philo and successfully changed all my family members and friends to becoming Philo subscribers. And now I feel like an idiot for it because Philo is doing the exact same thing that the cable companies do, which is ironic considering that Philos advertising use to contain a line stating that this was why Philo was made-to give people a way out of the cable company b.s. while still maintaining same tv service. Don’t get me started about the switching up on the dvr/saved. Philo has become more about the money than the customers. Philo use to be convenient to everyone’s schedule as long as the setting was adjusted to save that series….not anymore. Not anymore.