PhigoraAt Phigora, our mission is to deliver the best experience in buying and selling pre-owned luxury watches, offering exceptional service, authenticity, and value.
Phigora (phigora.com) has 728 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
Showing 691 reviews with 5 stars · Clear filters
Rachelle
Delivery was on time as expected and customer service was great.
Response from PhigoraJun 15, 2026
Thank you, Rachelle, for your kind review. We’re happy to hear everything arrived on time and that you had a positive experience with our customer service. We look forward to helping you again.
richard S.
Watch ordered was promptly delivered and condition was as advertised.
Response from PhigoraJun 15, 2026
Hi Richard, thank you for your feedback. We’re glad to hear the watch arrived promptly and met your expectations in condition as described. We appreciate your support and hope to serve you again in the future.
john P.
Simply the best. I have bought a gondolo/then perpetual/then aquanaut, and finally Nautilus. Gold presidential, Hulk, An AP dual Time, A jlc world time, solid gold rolex for my wife.
Response from PhigoraJun 15, 2026
Hi John, thank you for the kind words and continued trust in us. We’re grateful to have been part of your collection journey, from the Gondolo and Perpetual to the Aquanaut and Nautilus, along with such an impressive lineup of pieces over time. We appreciate your support and look forward to continuing to serve you in the future.
Noor N.
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Response from PhigoraMay 26, 2026
Thank you for your message, Noor, and thank you for the 5-star rating. We truly appreciate you taking the time to reach out!
Gurpreet S.
I recently worked with Theresa at Phigora to acquire a Patek Philippe 5116R, and the experience was flawless from start to finish. Theresa was instrumental in locating this incredibly rare reference with its distinct enamel dial, and she offered a very fair, transparent price right from the beginning. Her communication throughout the sourcing process was excellent, and she has continued to check in even after the secure delivery to ensure everything is perfect. If you are looking for a high-end timepiece and value honesty, deep horological expertise, and elite service, I cannot recommend Theresa and the Phigora team highly enough.
Response from PhigoraMay 26, 2026
Thank you for your thoughtful review, Gurpreet! We’re delighted to hear about your experience acquiring the Patek Philippe 5116R. Theresa will be especially pleased to know her efforts in sourcing such a rare and special timepiece, along with her communication and follow-through, made the process seamless for you. We truly appreciate your trust in Phigora and your kind words about our team. It was a pleasure assisting you, and we look forward to serving you again in the future.
Brandon
Great experience with trading and buying a new Patek. Very easy, smooth transaction. Watch as described. Very pleased with the purchase experience.
Response from PhigoraMay 26, 2026
Thank you for your review, Brandon. We’re glad to hear you had a smooth experience trading and purchasing your new Patek Philippe. It’s great to know the transaction was easy and that the watch met your expectations. We truly appreciate your business and look forward to working with you again in the future.
Dr C.
theresa was fabulous helping and finding the watch that I need for my wife excellet service!!!!
Response from PhigoraMay 26, 2026
Thank you for your kind review, Dr. Cesareo. We’re glad to hear Theresa was able to help you find the perfect watch for your wife. She will be very happy to know her service made such a positive impact. We truly appreciate your support and look forward to assisting you again in the future.
Chris R.
I had an excellent watch purchase experience with Mike at Phigora. The watch itself was delivered as advertised in excellent mechanical and cosmetic condition. The shop offers a very flexible return policy and the peace of mind of authenticity guarantee, as well as a mechanical warranty on the watches they sell. Mike was also very thorough and helpful in sourcing a new custom strap to go with my new watch. Mike delivered top-notch professional service from start to finish! Phigora offered a great purchase experience and has certainly earned my business on any future watch purchases!
Response from PhigoraMay 18, 2026
Thank you, Chris, for the wonderful review. We’re so glad to hear you had an excellent experience working with Mike and that your watch arrived exactly as described. We truly appreciate your trust in Phigora and are happy Mike could help you find the perfect custom strap as well. Enjoy your new watch, and we look forward to assisting you again in the future!