Pharmacy AsdaReviews of pharmacy.asda.com

Everything went so well, that is until a very expensive injector pen failed to work, no support, no replacement and no refund - now badgering me for a reorder! No chance, good weight loss but trust now lost - reliable progression is more important than relying on a poor supplier!

Shockingly bad. Never have items in stock and frequently mess up orders. I’ve stopped using them now and have my repeat prescription sent elsewhere. They don’t have enough staff and queues are always huge.

Ordered my meds on the 5th Aug came into the shop on 11th Aug to collect. Still not ready

I really don’t usually leave reviews on businesses especially negative ones, but I’ve been to the Asda chemist in Washington 3 times over the past two weeks and every single time I was served by a miserable person. The first two times it was by a fairly young lady who didn’t even make eye contact with me and I had to ask her 3 times to get her to remember my name for the prescription. Today was even worse, this man who I think was probably the pharmacist was really really slow in coming to serve me. He knew I was there and he ignored me for ages. When I did get seen it was strange and I felt like a naughty child being told off at school….. just because I couldn’t remember the name of the medication I needed. I ended up using Google to check and yes it took me a few minutes but there was no one else waiting to be seen and he didn’t exactly look busy. I’m an older gentleman so yes it probably takes me longer than average to use technology but this shouldn’t effect the quality of service in a chemist. My wife and I will not be coming back to ASDA pharmacy and we’ve also decided to get out food shopping from Sainsburys as the staff there are much more polite and can’t do enough for you. Avoid this chemist and it’s terrible members of staff

I have received absolutely terrible customer service from this pharmacy at The Galleries, in Washington. I suffer with chronic migraines, as diagnosed by a Consultant Neurologist and my GP has referred me to a specialist, who I saw yesterday. He has put me on 8mg of Candesartan, but told me that it’ll take several weeks before it starts to reduce the frequency and severity of my migraine headaches, which are very severe. Up until this point, and after seeing two different GP’s, I’ve been buying Nurofen Plus, as instructed by my doctor. Unfortunately, I have now been refused service, on the grounds of the medication being addictive due to containing codeine phosphate. On a few occasions, I’ve been dealt with by a little, Indian pharmacist, who is possibly the rudest, least caring man I’ve met in recent years. His advice - just take paracetamol and see your doctor. I’ve explained that I’ve seen two doctors and now a specialist and that I just need to get through the few remaining weeks, but he wouldn’t serve me, leaving me in pain, distressed and obviously unable to see a doctor for days. I’m a qualified healthcare professional and I know, only too well, what pharmacists are and are not allowed to do, and I really feel like this man is just getting off abusing the little power he has. I have offered to show him my appointment updates, on my phone, but he couldn’t have cared less. I’m a firm believer in that people who work in healthcare should be caring and empathetic, so I just don’t understand this man’s poor attitude. He knows only too well that a migraine cannot effectively be treated with paracetamol and he’s acting like I’ve not bothered to get the appropriate help. I’m very angry and disappointed and may yet raise a formal complaint re: this man and his complete lack of care and professionalism, not to mention his rude behaviour. Thank you Dr. Robinson

This is the last time Im going to use this pharmacy. It was closed when I arrived at 16.35 (16.30-17.00), so i hung around as my prescription had been sent there by the doctor. They opened when the Pharmacist was banging on the blinds for them to let her in. I then waited to be served by the most miserable man Ive ever come across. I was informed that it wouldnt be ready for 5-10mins. I asked if I would have to queue again. He said know. I returned 10mins later to a large queue, which i had to queue in because he didnt even make eye contact with me until i got to the front of the queue. All in all to collect a prescription 1hour 10mins. Never ever again.

Sutton in Ashfield. Staff unprofessional and have very little knowledge. Women on shift, Karen, how fitting, was rude and confrontational. Very miserable woman. Pharmacist on duty, a woman whose name I didn’t catch was also uninterested and provided very poor customer service.

The Lowestoft branch is useless, some days not open because pharmacist not shown up and other times staff just watch from hatch laughing and chatting rather than serve