Pharmacy AsdaReviews of pharmacy.asda.com

Fine until something goes wrong, then seem to be fine with you not being able to keep up with your medication because of there faulty equipment. Basically they don't care, wish i had read Trustpilot before giving them any money. I now use a different pharmacy and will avoid ASDA all together, if they can't get something as important as medication right, i'm not going to trust them with my food! Email sent to the CEO and that was passed back to customer service, who sent an email saying they would be in contact shortly, that was 12 days ago, no further comment needed, the issue is from the top down, so no chance they are going to get any better any chance soon!

They are thieves and keep your medication for themselves. So far they have stolen all of my amitriptyline and I have non now so suffering really bad. Had to call 111 for emergency help because of them steeling my medication. They have stollen one and a half months of maradol from me this week too. I am reporting them to the right officials to get them prosecuted for theft. Even my doctor has proven that he prescribed them to that pharmacy.

I had a prescription sent to Asda Pharmacy, Castleford on 19th Aug. I gave them time to process and called in after work on the 21st Aug. On arrival they didn't have it in stock, and they told me to call back. I arrived tonight after work (27th Aug). Staff member told me they didn't have the item and they couldn't find a prescription, pharmacy staff member refused to look at the proof it had been sent. I explained her colleagues had ordered the item 7 days ago, she looked in the back again and said she found it and said it needed to be dispensed. I spent another 30+ minutes in store and returned to the counter, once again she said they didn't have the item in stock, she wouldn't explain where it had gone in the last 30+ minutes, her last words were she wasn't working last Friday and she couldn't comment. I can't describe how rude she was throughout, other customers in the queque told me horror stories from this 'pharmacy' it is clear reading the reviews it should be closed down asap!!

This is regarding Eastleigh Pharmacy Eastleigh Branch. I have never been so disappointed or angry regarding the total lack of politeness or help on Wednesday the 26/08/2026, from the pharmacist on duty. Was told medication would be in pm that day rang to check, after 10 attempts someone eventually answered, and rudely told would have to wait until next day due to meds this was not acceptable as would have caused huge withdrawal symptoms, her reply was tough either wait or collect prescription and go else where. Due to mobility issues sent a member of family to collect prescription she was told that it had already been released, rang me and I said not correct after queing for another 10mins the prescription was retrieved from the bin and handed over. There is no email address to complain, tel number is connected to overseas so they are not interested. What a totally rude pharmacist and so unhelpful, and just picked up phone and hung up continually. Sorry for the rant but my stress levels are through the roof

Awful customer service! I’ve never had a quick/positive experience here and will be moving. Every single time they’re either hiding out back or talking to each other rather than helping the customers. Will always ask you to wait before acknowledging you… A couple of weeks ago, I went in and my prescription wasn’t ready which was fine I came back later which happened to be 10 minutes before they were closing for lunch even though these times weren’t stated was then told they won’t be able to do it until after and I couldn’t wait that long so I had to try another day and again once I arrive I’m told it’ll be a 20 minute wait. I don’t know why it’s so hard as when I’ve gone to boots they get it immediately. Went again this morning gave them my prescription after being ignored initially and again told it would take 30 minutes which I couldn’t hang around for.

Very disgusted with pharmacist at asda Linwood been constantly very rude to myself a patient who when the doctor advised iv to get from the chemist she refused even in an emergency She needs to find another occupation as she has no clue how to deal with patients or can show any empathy. Today I’m lucky I found another chemist but I will be taking this matter further as a health care professional no patient should take such rudeness. She has done this in front of other customers in store. She won’t be doing it again

There is no call when they receive prescriptions or text They don't answer the phone You go home and find out medication is missing One pharmacist Harry is rude and dont know how to speak to customer . You stand in the line to collect prescriptions and they tell you to come back again then stand in the line again Staff turnover is high

I rang asda Pharmacy today as i was told by my doctor to do im reg blind and I'm disabled I spoke to this lady who was really rude and raised her voice to me as I was informed by my doctor to get them to request my medication and I would just have to arrange to pick it up well she said that they only do that for the over 65years as I'm 60 I have to go to my doctors and get them to do it and send it through to asda Pharmacy in Goddard road Ipswich and she said you have stopped using us so we don't want you to use us go somewhere else I then rang my doctors and told them what and how I was treated the lady said she was sorry that I was spoken to like that so I won't ever be going there again I'm on alot of tablets and I can't see and have trouble waking distance it has happened as I have a new phone and I can't remember who I have been using asda Pharmacy should be ashamed this has really upset me they have made me feel like I'm a nobody and I'm just rubbish Don't Use them EVER