Pharmacy AsdaReviews of pharmacy.asda.com

Wife rang the pharmacy at asda Portsmouth 5 times, phone rang out or said no one available. Aweful service with no-one answering phone

Asda Havant phamary have no care for patients. The pharmasist is rude and does not want to help people. I will never use this servuce again. If you want care and attentuon I would recommend somewhere else.

I wanted to change from an online pharmacy to a local one on the high street for my repeat prescriptions. Asda happened to be my local pharmacy. The Asda pharmacy website indicated that I had the option to register for either postal delivery or to collect at my local Asda pharmacy in store. I followed the process and registered to collect in store. The website gives detail of timings etc for both delivery and click and collect. I was then directed to the pharmacy.asda.com portal to order my prescriptions. On 29th Jan I ordered my first prescription via the portal and according to the NHS app my GP approved this on 30th Jan. Nothing was updated on the portal. On 3rd Feb I got an email from Asda Pharmacy informing me that they are no longer my nominated pharmacy. This was go great concern as I have a prescription on order which was now becoming urgent if I needed to re-order. A phone call (and a long time in a queue) clarified the point. If you want to collect your medication in store you should not register via the pharmacy.asda.com site. You nominate your local Asda Pharmacy via NHS and order via your GP. You won't get any communication from Asda re progress or when your prescription is ready. You just need to pop down a day or two after your GP has approved it.

My partner was prescribed urgent medication from a new GP for poorly managed treatment of asthma from a previous GP The request was sent as urgent from the GP on the Friday we left it till Saturday morning to give time for prescription to be done. Staff were rude and said they hadn’t got it no attempt to help try and get it. Then another colleague came and said didn’t you hear her we haven’t got it !! So we had to get the prescription from staff which was a job on its own. Called another pharmacy and they had everything in they were lovely helpful and understanding of the situation Asda Pharmacy waste of time my partner would have been in hospital if they were the only pharmacy Advice go to a proper chemist pharmacy!!!

Would not give a disability person a spoon,measure to take chest infection medication. I will leave it to your good selves to imagine the outcome. Would I,we use Asda pharmacy again ( your guess )

Not impressed, Keep being told visit your chemist to save going to the doctor so Mrs did this & they told her to go to doctors which she did , doctor told her she could’ve gone to chemist as the treatment was over counter ! So much for saving NHS & doctors time ! They need better trained people .