Pharmacy AsdaReviews of pharmacy.asda.com

Have issue with order message sent last week and spent an hour on hold trying to get through to them. It’s terrible

Had to wait as three people doing one job. Medication out of stock, Asda Astley bridge Bolton.

No one answers phone I’ve been trying for days and been 2 weeks and pharmacy keeps saying the order not delivered when on the website it says it’s ready to collect. Brighton marina pharmacy

This is about the ASDA in store pharmacy Handsworth Sheffield UK. I expected a text to say my medication was due to be collected. After 6 days I started "trying" to phone them. They did not answer the phone for 2 days, the call simply cut off after 2 minutes. Eventually some one answered the phone and said my prescription was ready and they didnt know why I had not been texted. Visited the store the next day and my medication was NOT ready. . I can not find anyway to find out the pharmacy managers name, the ASDA store say its nothing to do with them. Opening hours are NOT correct. They seem to be closed during lunch hours, They forget that a lot of people can only get during dinner hours. With electronic prescriptions you can not simply take your custom else where. This Pharmacy needs some serious attention and restructuring.

This company is disgusting. There’s no support if your on a weight loss journey, very happy to take your money, but not happy to fulfill there side of the deal. Expensive mistake to make!!!!

Asda is a huge company so I can’t rate all of their pharmacies. However, the one at their Sefton Park Superstore on Smithdown Road in Liverpool is horrible. They never answer the phone. Sometimes they’re closed during their posted open hours. Avoid at all costs!

Listed as open at 9.00 am on Monday bank holiday,not so and store staff unable to say when it will be open as pharmacist often late and turns up when he wants! DIRE!

I had a very disappointing experience at the Asda Pharmacy in the Glasshoughton store. When my husband went to collect an emergency prescription for me-after I accidentally lost my original prescription on the bus-the pharmacist was extremely rude and accused him of losing it on purpose. Despite having arranged for an emergency prescription through NHS 111, the pharmacist refused to help and told us to contact the police, which made no sense in this situation. This delay meant we were late for our holiday, upsetting our children, and we had to go through the hassle of arranging the prescription at another pharmacy, where we received prompt and respectful service. Asda urgently needs to retrain their staff in basic customer service, as no one should be treated this way. I will not be returning and will take my business elsewhere in the future.