Pharmacy AsdaReviews of pharmacy.asda.com

4 trips to get 1 prescription filled. 1st one I waited 45 minutes and got it part filled then 3 return trips. 20 minutes drive there, 20 minutes back and 1/2 hour in the queue. Makes approx nearly 6 hours of my time to get 2 common items. Never mind the fuel costs there and back. Then to add insult to injury they over supplied the 1 item on the 4th trip. You could have it back if you want to collect it but be prepared to make several trips and wait outside my house for 1/2 whilst I decide if I want to deal with you. Shocking service!

never have stock of medications we need ,iregular opening were staff are often late or dont turn up at all ,often takes two or three visits to get our meds ,we would go elsewhere but its right on our doorstep very very poor service needs a kick up the backside !!!!

Asda pharmacy is the worse in Lowestoft in my opinion. Twice couldn't find my meds. Sent me to East point, they told me they went there. East point very professional told me to tell Asda they do have them. I went back. After 20mins they found them. Clearly the staff are not trained in online systems. The pharmacist today 04/10/25 was to busy to do my prescription as he had a flu jab booked. I was told at 13:00 to come back a 7pm today. In my opinion, please can you get some better pharmacists. . The ones you are using are not effective in their jobs. I'm aware that the more competent pharmacists left to go to better pharmacies . Please 🙏 can you make your service better by looking at the reviews you receive. I'm looking forward to seeing some improvement soon.

This is the most uncaring team I've seen in a pharmacy! They are rude and unkind even towards vulnerable people

My wife and I went to Newark on Trent for our flu jobs. We had booked on line and had been told that we only needed to provide our reference numbers. However, when arrived we were asked to fill out forms online. My wife said this was not possible because she had data on her phone. She was then asked to provide her NHS number by going on the NHS app online. I would have left at this point and gone elsewhere, but my wife had already paid. The lady who gave me the flu jab was also very impatient and officious. She was unhappy that she had to go online, although this literally took about a minute. She also told me off because she thought I should've worn a shirt that made it easier to inject into my shoulder. We will not be going back to the Asda Pharmacy at Newark, as there are plenty of alternatives where I have the staff to be friendly, courteous and polite.

Went today to get some Covid tests, but was nonchalantly told they didn't have any. The thing is, I actually have Covid and would rather not personally visit every pharmacy in the area, spreading my germs, in the hope that they have a test. One would think that during a pandemic, adequate tests are available, especially from a healthcare provider. Very poor indeed.

Rescheduled. Flu vaccine through the booking platform, got confirmation email but when I turned up I was not on the list, they had printed off the list and I was not showing - I had rescheduled on the day. They then said they could add me to a new list and I would be seen, I had to wait 45 mins for the appt. Shambles, who works off printed lists these days. Will never use again.

Booked a flue jab appointment on the 30th of September in Wembley Asda HA9 well in advance , took half a day off. Arrived to find that they are not doing vaccinations . No apology, just was told that the system went down and I can rebook .