Pharmacy AsdaReviews of pharmacy.asda.com

I have never experienced such an unprofessional, stressful, and poorly managed service from a pharmacy. My medication was mishandled from start. The delivery was incorrectly marked as “missed” despite me being home, and then I was threatened that if it happened again they would destroy my medication and I wouldn’t get a refund. To make matters worse, the medication was left out of the fridge for days, and I was then told I had to use it within 30 days from the original dispatch—even though this delay was entirely their fault. No accountability, no apology, and no proper solution offered. I was simply told I couldn’t have a refund. This is medication people rely on for their health. The lack of care, the dismissive attitude, and the refusal to take responsibility is shocking. I would strongly advise others to think twice before using Asda Online Pharmacy with something as important as their prescriptions.

very poor service. Pharmacist not avalible on 3 times when vistited in 2 days. I would recommend any of the other pharmacys in oadby especially Somerby pharmacy / health quarters that are amazing.

Worst pharmacy ever! Medication is never ready on time, even after prescriptions have been say there for over 3 days! Staff can be quite rude and never pick up the phone when I have called ahead. Unfortunately it is the only pharmacy that is open late in the local area! Avoid this place at all costs!

This one is for Morley, Leeds pharmacy- absolutely hate this pharmacy! Opening hours on website say ‘open all day’ rock up between 16:30 & 5pm today and they’re closed because all 3-4 staff need to have their break at the same time! I’ve complained 3 times and still it’s closed at random times throughout the day! When it is open meds are seldom ready and of course they all love to shout out your personal details for everyone to hear - I swear they teach this at pharmacy school! Awful service. The only reason I chose this one is because it’s open late and weekends only to find 3 times now, that it’s closed!

Anonymous please x Hi has anyone had any problems with asda radcliffe pharmacy ? The attitude on the staff is absolutley disgusting especially the asian girl speaking down to me and infront of customers discussing the personal private problem i went in with...no respect at all, upon waiting for my taxi outside i spoke with 5 different people who have had similar problems with the staff and service...I put a prescription in on monday last week and asked them would it be ready for friday as thats when i run out, ( very important heart medication ), i was told it would be ready but when i rang friday morning they said it wont be ready until tuesday wednesday the week after as they have a back log...as a pharmacist he should know that you can not just abruptly stop certain medications especially if they are keeping you alive...I took the prescription and went elsewhere. Ive never been spoken to with such attitude like i did off the young asian girl,no respect for the elders not to mention i am a customer you work for me and if it wasnt for people like me you wouldnt be in the job,i am 76 and even my own children and grand children havent treated me the way i was treated....sorry for the paragraph i dont have much company nowadays so it feels good to talk to someone about this....who do i complain too? Who is the highest people whom i can complain as i will take this all the way to the top

Please don't use the company. I sent back two pens with faults.I have spent the best part of £1000.00. So should not have to go through the terrible service. I took the pens to an Asda pharmacist as asked by the online doctor. The Asda pharmacist confirmed that they were faulty. He emailed the online Asda pharmacy company. I was promised that replacements would be sent once I show the proof of delivery. I did all of that. Result: they accused the pharmacist of leaving the needles on. He certainly did not. That implies he's negligent. Online Asda said that they had to dispose of the pens and no replacement would be sent. It didn't seem to matter what I said. The fact that I did exactly as they asked. Needles were not left on. Even the local Asda pharmacist kept resending the email as proof that the pens were faulty. They even started saying that they hadn't received the pens back. So I kept sending proof of delivery. This whole thing has taken me over ten hours of fighting for my rights. Eventually today they promise to send the replacements out. But you should not have to go through this. These injections are not cheap. The local Asda pharmacist told me that the online pharmacist play hardball and they always do this to their customers. It's just awful and very upsetting when you have done everything right. They sold faulty pens and you have to spend so long fighting for what you are entitled to.

Went for a flu jab which I booked online 10.30am got there early as requested. To then be asked my age and then be told after waiting all this time at 10.41 they ran out and can’t do me I’ll have to come back which I do not understand why they did not tell me sooner as I was sat there a while or just cancel me before I travelled over. I have travelled far and specifically for this. No apology or care given.

I’m disabled and can’t get out so rely on my son who is my carer to run around for me. Every time he goes he gets sent away and told to come back, I’ve spent two days ringing and ringing to ask a question about my prescription but they never answer the phone. My son doesn’t drive so has to walk 30 minutes each way every time. This is terrible!