went for a birthday celebration, waitress was overwhelmed 10 in our group told her ahead it was a birthday celebration never received the cake and candles that they offer for birthday. Bill over 250. I was very disappointed. Suggestions don't go for birthday celebration
location the fountains
AR
AAR R.
Thanks Richard …
The best service ever in pf chang city center mall bahrain
Richard was amazing .
MI
Michelle
A Day To Remember at Chang's
It was started like just a plan. I got to check menus of some known resto across kuwait suggest with my colleagues if they wanted the cuisines until i got a chat with Ms. Wendy at PF Changs Alkout and help me throughout the process from menu selection and table set up and we are satisfied with the service of the entire dinner and i really appreciate the team for being able to celebrate and giving my colleagues a birthday treat an amazing and unforgetable one. Thank you Ms. Wendy and Pf Changs Alkout Team you guys are superb.
TL
Tyrece L.
Service from the manager was extremely…
Service from the manager was extremely disappointing. While the waiter was polite and helpful, the manager’s behaviour was disrespectful and showed a complete lack of concern for both staff and customers.
I visited on Sunday 3rd May at approximately 7:30pm. The manager initially took our order, but then passed us over to a new member of staff. Unfortunately, a glass was broken and some of it ended up in our food. We informed the waiter, who was very understanding and initially offered to replace the food at no extra cost.
However, the manager refused to provide new food and intended to charge us regardless. Instead of addressing the situation directly, he chose to speak to the waiter privately on the stairs rather than coming to us himself. He then sent the waiter back to deal with the issue, which was unfair on him given the circumstances. The waiter, whose name sounded like Shurvin, handled the situation professionally and remained courteous throughout.
Our bill was over £100, yet the manager showed no willingness to take responsibility or even speak to us. A simple conversation and apology would have made a significant difference, but this was completely lacking.
I have visited many times before, but this experience was so poor that I will not be returning.
JL
judith L.
As slways food was good
As slways food was good. Service? Nope. It took almost 3/4 hour for one glass of wine. Server brought us the wrong order. Not a pleasant experience
MA
Micheal A.
Springtime Happy Feet
This visit was amazing the spring special Butternut Squash Dumplings yes... My Server Breah was on point I recommend the Cherry Blossom Martini. Danced all the way home.
BS
Bridget S.
I have been to P.F.Changs twice in the…
I have been to P.F.Changs twice in the last few weeks at Countryside Mall location in Clearwater. The food was wonderful, nice ambiance also. I had wonderful service by Rachel and on the second visit by Zachary.
TW
Tina W.
Poor Service and average food
When we entered the establishment we were told we had to wait bc there weren’t enough staff. Once seated, the waiter took far too long to take our order and serve our drinks. From beginning to end it took nearly two hours to get our dinner served. For an $85.00 meal for two, we expected better.