Clark M.
Ordering and paying for meal
Too long to order and way too long to pay, and employee did not listen to our complaint about food that we evidently paid for and did not eat. Very disappointing.
P.F. Chang's China Bistro.
P.F. Chang's (pfchangs.com) has 602 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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602 approved reviews, newest moderated first
Clark M.
Too long to order and way too long to pay, and employee did not listen to our complaint about food that we evidently paid for and did not eat. Very disappointing.
Don K.
I purchased a Mongolian Beef dinner from the Maumee Ohio location today. This meal was wretched, disgusting, vile and criminal. The beef was so over cooked and dry, the green onions were so shriveled up, the rice was overly dry and the meal had a horrendous amount of salt. I will never, ever go back to PFChangs again. I sincerely hope that PFChangs goes out of business.
J Peery P.
One of the most frustrating aspects of P.F. Chang's is the inconsistency in food quality. On some visits, the dishes have been excellent—flavors balanced, ingredients fresh. However, there have been just as many occasions where the food fell short. P.F. Chang's has its strengths, including decent service and a comfortable atmosphere. However, the inconsistency in food quality and the departure from traditional Chinese flavors on the current menu are significant drawbacks. It just hasn't met expectations. Overall Rating: 2.5/5 While I appreciate the efforts to innovate, I hope P.F. Chang's can focus more on consistency and returning to its roots in future menu updates.
Shannon H.
If I could give a zero star I would. Your frozen food products are absolutely disgusting!! If I wanted McDonald's chicken nuggets mixed in with cheap sweet and sour sauce I'd attempt to make it. How can you charge $17 for a plate at your restaurant and still be in business?! The people that go must be smokers with no Taste buds. I paid $10 at krogers for frozen poop.. (because it won't let me say S#!T) Never again, nor will I go to your restaurant.
Karen R.
We've eaten at PF Chang's several times in the last month. Our server both times was Brie. She is awesome - very pleasant and a very good waitress. She bends over backwards to accommodate any of our needs. I would highly recommend her for any type of compensation for her good work. Love our Brie. Dean and Karen Gerkens, Bowling Green, Ohio
Consumer
Reyna was a great server. She was kind and patient. Boxed food and labels while carrying on casual conversation. Food was very good.
Anhana M.
I visited this new location in guyana for their opening today, it was a total dissapointment, food , drinks horrible, and they are very over priced and still charged 26,000 for the meal i didnt want but insist i take it to go. We waited half hour for drinks. We live in the us n went to many locstion in the us fo grsnd openongs n still vidit those locstion. Was not happy at all A martinez
Donald S.
Went to PFChang at Sawgrass today first the waiter said I will take your drink orders now, we enquired what did he have he replied everything, our first two orders they did not have. After settling that he came back for the food order we requested wonton soupwith extra green onions his reply I have no control over the kitchen. At this point we requested he find us another server. Another one came a lady who was born in Jamaica she apoligised and said she will take care of us all went well from this point on. The food however was awful fried rice had many lumps of unfried rice and no taste, beef had no taste, spicy chicken was worse the wonton soup was cold but the ribs appetizer was good. We have experiences the poor food quality before at this same place but thought it was just a one off experience but the bad food quality is constant this is much different when PF Chang first opened. Don’t waste your money eating at this establishment. PF Chang is now off my list of places to dine.