petsmont.comReviews of petsmont.com

Response from petsmont.comJun 28, 2025

Hello Tracy, I see you ordered from the UK and your shipment is taking a while to get delivered. I apologize about this. Sometimes, shipments like these get delayed by customs and there is very little we can do. We offer an Expedited option at checkout that is much faster in general. Regardless, I have refunded the shipping fee you paid for your order! Sincerely, Petsmont

Response from petsmont.comApr 14, 2025

Hello Steve, Our supplement is usually relished by dogs but some dogs can indeed be finicky. In these cases, we recommend adding some water, ideally dog-approved broth, or wet food. In the meantime, I've also requested more information about your order through TrustPilot so you can provide your order number and I can process the full refund, per our guarantee. Sincerely, Petsmont

Response from petsmont.comOct 9, 2024

Hello John, It looks like you have been using our product for just a few days, so it's too soon to judge the results. We usually recommend waiting about 6 weeks, but our guarantee goes to 90 days! If for any reason at all, you are not satisfied by then, please message us at [email protected] for a full refund. Petsmont Team

Response from petsmont.comOct 7, 2024

Hello Teresa, I am so sorry that your dog doesn't like our powder when added on his food! As per our 90-day "No questions asked" guarantee, I processed your full refund. You received an email to confirm the same and you will see the refund on your card statement in about 3-5 business days. Petsmont

Response from petsmont.comSep 10, 2024

Hello Paul, I am sorry to hear you are not seeing an improvement. Keep in mind that every dog is different, and in some cases, Buddy Guard will only help lumps from getting any bigger. I know this may not be the result you are looking for. If you are noticing higher energy levels in your pup, this may be a sign that it is helping. Please feel free to reach out to our support at [email protected] Sincerely, Petsmont Team

Response from petsmont.comAug 15, 2024

Hello John, I'm sorry you haven't seen results yet. Every dog is different and results may vary. If your dog's lumps are getting larger, we always recommend having them checked by your vet in case you haven't. Please note we have a 90-day satisfaction guarantee. You can reach out at [email protected] Sincerely, Petsmont

Response from petsmont.comMay 30, 2024

Hello James, Thank you for your feedback! I'm thrilled to see that our product has helped your dog. Remember that every dog is different and some underlying conditions or age may influence the results. Sincerely, Petsmont