petsmont.comPetsmont puts your pets first with all natural, USDA organic, and wildly sourced ingredients. We believe trust is earned through transparency, and work hard to raise awareness for honest, quality products.
petsmont.com (petsmont.com) has 234 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Valarie A.
My dog got sick from this. Over $800 later and still not done with the vet.
Response from petsmont.comApr 16, 2025
Hello, I am sorry to hear that Buddy Guard did not meet your expectations. We have a satisfaction guarantee that entitles you to a full refund. I requested more information through TrustPilot so you can provide your order number(s) so I can process the refund(s). Sincerely, Petsmont
David J.
I am on my second jar and my dog shows no changes. Lumps are still growing and have more showing. I am not expecting a refund. I am continuing to use the product hoping it will work but take longer. My dog has dozens of lumps. I purchased this on Amazon not direct.
Response from petsmont.comMar 11, 2025
Hello David, I am sorry to hear that. I tried finding your order but nothing showed under your name. Could you please reply to our request for information so I can process a full refund? We stand by our guarantee. All our best, Petsmont
KC
Don't waste you money! Expensive and doesn't work, they also just changed something in their formula and my dog will not go near it. They also wont give me a refund on this lat batch that something seems different with.
Response from petsmont.comMar 6, 2025
Hello, I am sorry to hear that you didn't have a good experience with Buddy Guard. Please note that we haven't changed the formula since launching Buddy Guard. However, we have a no questions asked guarantee and would be happy to refund your order! Please reply to our information request so we can locate your order and process the refund. Sincerely, Petsmont
Lisa J K.
Unfortunately this product is not working for my 5 1/2 yr. old Doberman. Found sm. lump on his side, had it checked, saw this product, purchased 3 cans, plus went on subscription. Finished 2nd can, no results, took him for a second opinion, continued Buddy Guard, I am into can 4. No results. Extremely disappointing. Update: 2/8/2025 Petsmont did refund as they said. I truly hope this is working for other pets, prefer the natural route even on myself.Thank you
Response from petsmont.comJan 27, 2025
Hello Lisa, I am so sorry you didn't find our product helpful. I was able to find your order and I refunded it fully, per our guarantee. You should see the refund within the next 3-5 business days. Petsmont Team
o A.
About to go through two jars of this product and his bump hasn’t changed size at all. Worthless. Doesn’t work. Complete marketing lie. Save your money. This product does not work.
Response from petsmont.comJan 21, 2025
Hello, I am sorry to hear that you were not satisfied with our product. We would like to offer you a full refund. Could you reply to our information request so we can find your order and refund it? Sincerely, Petsmont Team
Sandra S.
I have no complaint on The Buddy Guard. Been giving it to my dogs for about 6 mos. now. But the company must have put me on auto fill or something as we keep getting the product. Right now I have two full containers and one half full container. We lost our dog so I been calling and calling to find out why they keep sending the product and charging my credit card. I always get a recording saying they will call me back. The first time I waited three days no call from them. So I called again and got the same recording saying they usually call back in about two hours well it has been 24 hours, no call. So I called them again. Their customer service sucks. I want them to stop sending me something I do not need and charging me for it. Each time I called I gave my name and number.
Response from petsmont.comSep 26, 2024
Hello Sandra, We are so sorry for this negative experience. You shouldn’t have to try to reach us several times to do something as simple as cancelling your subscription. We offer 7-day customer service, phone & email, and cannot find any records of a call or email from you. I’m wondering if maybe you couldn’t find our phone number: 1-888-315-8579. If you can, please reach out so that we can make this right! Petsmont
Bella F.
Unfortunately the product does not work. We gave our 10 year old labrador weighing 75 lbs. 2 TBS per day, 1 TBPS at breakfast, & another TBSP on her food at dinner, for three months and saw zero changes in her lumps. Do not get your hopes up and save your money.
Response from petsmont.comJun 15, 2024
Hello, We are so sorry to hear that our product did not meet your expectations. We would like to make this right and kindly requested your order number. We have a 90-day guarantee on all first orders. Petsmont Team
