Petro Home Services Reviews | Read Customer Reviews of petro.com

Petro Home ServicesReviews of petro.com

4.2398 reviews
Industrial Supplies
9 West Broad St, Stamford, Connecticut

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Petro Home Services

About Petro Home Services

We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!

Petro Home Services (petro.com) has 398 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: petro.com
Website: petro.com
Category: Industrial Supplies
Location: Stamford, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 41% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Petro Home Services reviews

Showing 59 reviews with 1 star · Clear filters

BRUCE C.
Oct 22, 2026
I've never used petro home Services so…
I've never used petro home Services so I have no idea why you would want a review from me
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STEVE H.
Oct 22, 2026
Your prices for your service contract…
Your prices for your service contract and estimates for fuel this year are not good. May need to start shopping around after being a loyal customer for 20+ years.
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Elaine C.
Oct 22, 2026
Sent a tech unfamiliar with gas furnace…
We were scheduled for a yearly tune-up on a gas system, Petro sent a tech that only knew oil systems, we needed to reschedule. Then waited 10 minutes for someone to answer the phone to reschedule a week later. This company has been going downhill for years.
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CHARLES J H.
Oct 22, 2026
Scheduled winter service months ago and…
Scheduled winter service months ago and the night before the appointment, it was canceled.
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Henry C.
Oct 22, 2026
Overpriced and does not honor their…
Overpriced and does not honor their words, only super friendly and goes above and beyond when it comes time to renew your contract.
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customer
Oct 22, 2026
Tried to make a tuneup for my oil fired…
Tried to make a tuneup for my oil fired heating system That is included in my maintenance plan THAT I PAID FOR and was told the first available day was the end of March. The heating season is nearly over by then.
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Robert S.
Oct 22, 2026
Melissa had no desire to retain me
Melissa had no desire to retain me, so I left Petro.
Response from Petro Home ServicesOct 22, 2026
We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you, please provide your information via https://www.petro.com/contact-petro/feedback and a manager will be in touch with you shortly. Regards, Petro Home Services
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ANDREW R.
Oct 22, 2026
A 30 year customer and they started…
A 30 year customer and they started with the price for oil at 7.29 after negotiating to 6.29 and then when I said a have a competitive price at 5.79 they said ok I’ll match that. To me that is deceptive pricing. Why try to rip me off ? I’m with another company now.
Response from Petro Home ServicesOct 22, 2026
We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you, please provide your information via https://www.petro.com/contact-petro/feedback and a manager will be in touch with you shortly. Regards, Petro Home Services
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