Pet Relocation International LLCReviews of petrelocationinternational.com

We relocated our dog from Canada to New Zealand. It is a highly burdensome process. At some point, we felt hopeless, as our dog is a Shih Tzu, and airlines didn’t want to carry a snub-nosed dog. Elaine from PRI, from all the several companies we contacted, was the one who always told us the reality of what was coming and showed a complete understanding of all the requirements. She fought every step to make it possible for us to reunite with our dog. She kept me trying even when I was about to give up. She told me she would bring Donna to us, and she did it. She researched all the possibilities, gave all the information I needed, worked with my vet and me, and was patient and willing to keep trying whenever everything went wrong. By the end, she found the perfect path to bring our dog home, and we finally have her here safe and sound! We don’t have enough words to say how thankful we are to Elaine and PRI.

If you need good, loving and sincere care for your dog, be it training, day care or boarding for multiple days, don’t look further than Camp Bow Wow! All the staff is outstanding and very trusted. Probably the best value for money in the area… Beside the regular day visits and a few short term boardings during the Sep-24 till April-25, our dog stayed with the Camp for the past 4 months till Sep-25 due to my family relocation to international location in Far East and our dog just joined us recently in the new destination when we were ready to receive him - the amount of care staff has shown to our dog, frequent updates on his well being, a few vet visits when it was needed, our dog attendance of the Camp staff meeting (:-),?) the staff photo with our dog when he was leaving the Camp, and very touchy - St Anthony medal attached to his travel cage to be with him during the very long trip to Far east. This all goes way beyond the regular boarding care! He came super clean and healthy to us for a huge reunion - thank you sooo much the ‘Camp Bow Wow staff’!!!❤️

Expert concierge-level service from start to finish. Elaine contacted us the morning after we sent our request and had us on a virtual meeting that afternoon. From providing info about the various methods of travel to managing the USDA Health Certificate processes, PRI was on top of all the things we didn't even know we needed. There were some minor communication/connection issues going between comms platforms, but Elaine was quick to correct these and when timely communication was needed, she was always there. Our pets were cared for from door-to-door and PRI followed them continuously, providing near-real-time status updates on their progress. For the price of about a business class ticket, our pets got white glove service. PRI made the process almost stress-free and handled any issues before we even knew there was one. We can't say enough good things and highly recommend PRI for any pet relocation needs.

The main thing that made the experience great was Elaine herself. She has such a wonderfully careing disposition. You can really tell she's passionate about what she does and it shows with every interaction. I recently required her assistance with moving my my 80lb rottweiler Zelda to Sweden from the U.S. and she walked me through every step and managed every obstacle. She is very well versed when it comes to the ins and puts ofngetting your pet to where they need to go safely and the connections to make it possible. There's literally nothing that happened on my trip that she didn't have a backup plan for. I don't plan on bringing my Zelda on any other flights but if I ever have to do so I would 10/10 utilize Elaine's services at PRI.

Could not be happier with the service that PRI, especially Elaine provided us. As an anxious pet parent shipping 3 pets cargo to London, Elaine had everything under control. She guided us through the process and had the best people waiting at drop off and pick up. The pets were well cared for and arrived happy and healthy.

This did not seem like a business relationship. This was like a best friend who was available day and night in different time zones to help me, like my PA. I had looked at some documentation to move the three pets from the US to the UK, and the documents conflicted on how to do it, the order and timing and what to do first. We had our family vet who has done this before, but even they were not certain of the process and expected over 30 days to complete before getting the travel certificate / Pet passport before the flight. I looked for multiple companies to complete the process, and Elaine from PRI really stood out. We had an initial call where she could explain the process, understand the pitfalls, and not only process the movement but also take over, working directly with the vet and teaching them. The vet even said how wonderful and helpful she was in explaining how to fill in the forms for the certificates, and Elaine continued driving every step of the process, shortening the timelines. Everyone we worked with, from dropping off the pets to collecting them at the destination airport, cleaning them, and delivering them to our destination, was wonderful and helpful. We were rushing to move, and our expectations were over 30 days; Elaine did it all in a couple of weeks. Not only was this the best process I have experienced, but it also allowed me to focus on moving my house and people at an excellent price for more than a professional execution. It almost makes me look forward to moving again, if I do, I know who I am calling.

I am active duty military and we recently moved from California to Germany. This was the first time being stationed overseas and we have two Boston Terriers. Based on past horror stories of pets flying on the military rotator, I decided to seek out a private pet transport company. Pet Relocation International LLC is nothing short of amazing. Elaine is a master at her craft and a professional who works every single detail to ensure our pets were transported safely. The carriers called us, texted us pictures and videos of our fur babies throughout their trip. They arrived to Germany very safe and healthy. I am beyond satisfied with Elaine’s courteous and expertise. From the health certificate process to boarding, to getting them on the plane. I would highly recommend PRI LLC to everyone. I will definitely use her services again when we move back to the USA.

We recently worked with Pet Relocation International (PRI) to move our three Cavalier King Charles Spaniels—Henry, Quixton, and Rory—from California to Spain, and we couldn’t be more impressed with the entire experience. Elaine and the teams she coordinated with were absolutely fantastic—thoughtful, personable, and highly professional throughout the process. What really stood out was their ability to navigate last-minute challenges with calm and confidence. When our original flight fell through, they already had contingency plans in place, keeping everything on track without added stress for us. Despite the short notice, Elaine managed to organize everything quickly and smoothly, guiding us through each step with clarity and care. It was obvious that our dogs’ comfort and safety were top priorities, and we felt completely supported the entire way. Thanks to PRI, Henry, Quixton, and Rory arrived safely in Spain—happy, healthy, and ready to start their new adventure. We’re incredibly grateful and would highly recommend PRI to anyone relocating their pets internationally.