Pet Pro Supply Co.®Reviews of petprosupplyco.com

I purchase 4 intermediate and 2 XL (double door) crates. These are amazing. I feel less worried about my dogs traveling in these crates. Super easy to clean. Pet Pro Customer service was excellent. These were backordered by the MFG and customer service kept me up to date on when they would ship. I would definitely buy again!

I recently ordered a KLIMB platform and accessories kit. I was delighted to receive free shipping, as the KLIMB is heavy! (KLIMB itself does not offer free shipping.) My items arrived within a reasonable amount of time (shipping times are unpredictable with pandemic restrictions) and in excellent condition. I will shop at Pet Pro Supply again, and I'm already telling my friends about them.

I ordered the Groomer’s Helper dryer hose holder. But I ordered only the holder, not another part I needed. Contacted the company, and it was all made right! Top notch service!

I bought a Booster Bath from here had one little issues.I called customer service talked to Shrikha Escalante. She was extremely nice, professional and took care of me in a timely manner. I was completely satisfied with the outcome. Shrikha Escalante customer service care was excellent.

Reading some other recent negative reviews on here, I was anxious about placing an order with Pet Pro Supply for a crate. Everywhere else online, the crate I needed was sold out or backordered. But it was available with Pet Pro Supply. The company quickly responded by email in under a day to my questions and concerns, and shipped the crate within a day or two of my order. It arrived yesterday in perfect condition and is exactly what I needed.

I was first introduced to the Klimb table thru my veterinarian who does rehab work. I have a 13 yr old Heeler mix that has arthritis and want to keep her healthy and active. I love it, with a dog who is not sure she wants to be there she had confidence getting on and it is so stable I didn't have to worry. I have a Border Collie / Aussie mix I am training for agility who has trust issues to whether or not he is safe, this table is so stable that he did not even hesitate to get on it. This table I will use for my dogs in so many ways and I love not only the stability but also the weight of it. I can carry it anywhere without any problems and I plan to purchase another one.

Just bought our second Klimb. This one for our youngest pug, Owen. My boys both love these so much. Such a great training tool!!!!

I am extremely happy with my TK kennel purchase. Although there was an extreme delay, the company kept me updated the entire time. I am a dog trainer and have to feel confident in where my dogs stay especially my extremely anxious pups.