Kathryn P.
Bad company that take your money
They not only won't give me the product that I ordered, but they took $110 out of my account, almost as if they are subscribing me, which I did NOT sign up for. Plus, no way to contact them or ask for my money back, constantly giving me an email asking me for a review of a product I do not have when I tried to complain in regards to this issue. Boycott them as they are a money grab.
Response from PetMadeApr 21, 2026
Hi Kathryn Thank you for your feedback, and I’m very sorry for the frustration this has caused. We do not enroll customers in subscriptions without authorization, but it looks like there may have been a misunderstanding during checkout, and we sincerely apologize for any confusion regarding the charge and product order. We’d like to help resolve this for you—please contact our support team with your order details so we can review your account and assist further, including any eligible refund.