PetLinkReviews of petlink.net

I can’t answer my how my experience was because I haven’t received the ID tag. As far as ordering the tag it was easy,

I love the GPS because it gives me peace of mind when I'm out with my Yorkie but the battery life is very short and I keep getting messages that the Petlink battery needs recharging. The downside of this is what if I am nowhere near an outlet to be able to recharge? The I would be without my GPS the rest of the time until I can get to recharge the darn thing.

I have two main complaints about Petlink GPS. For a company that sells a real-time tracking device, at least for me, real-time customer service is tantamount. The only point of contact is their internal email system, which brags, " we'll usually get back to you in a couple of hours". My experience has been that it takes several days to resolve all but the most minor of problems. My other issue is that the GPS units are nowhere near to the waterproof standard required for a dog's daily actions, they do swim. We've been customers for less than 6 months, and the third unit replacement is 'in the mail' for dog 1, dog two's second replacement. The basic operation of the unit is ok. There are several minutes delay for any out of boundary notifications. I have yet to be able to utilize the flashing light or audible signal, even when within the suggested range. So far our experience with Petlink has not been stellar, but we have not used other devices, so perhaps my expectations are unrealistic.

The product menu is exciting and creative. My biggest disappointment is the painful delay in receiving the product after the order. Way too slow.

I ordered the bone shape with enamel, the round rainbow, winter trees & gone batty. The bone & rainbow tags are much nicer than the other 2 tags. The 2 holiday theme tags are thin & light. They are not worth the price. Had I known this I would not have ordered them & ordered 2 more of the better quality tags instead.

I didnt have an experience. I'm not sure what you want me to review.

It wasn’t my dog that was found. I let several people know it wasn’t mine. I am still getting notifications. I don’t know what is going on. Could you have the registration number wrong?

It was difficult to find this site! when I put in petlink.net a site came up wanting me to pay. I called the 800 number and they directed me to the correct site and there was NO CHARGE. After spending about 45 minutes trying to complete this website I got it done with help from PetLink. It should be more user-friendly.