Jeanne J.
Customer service
Customer service
Response from PetLinkMay 6, 2026
Hi Jeanne, thank you for the review! We wish you and your pets the best :) Thank you, The PetLink Team

Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jeanne J.
Customer service
Response from PetLinkMay 6, 2026
Hi Jeanne, thank you for the review! We wish you and your pets the best :) Thank you, The PetLink Team
Jediah F.
I love how easy everything was to register for my cats! Just a quick scan and entering info!
Response from PetLinkMay 5, 2026
Hi Jediah, thank you for the great review! We're so happy your cats are protected with PetLink. We wish you and them the best :) Thank you, The PetLink Team
John M.
Price was right; quality is good; shipping speed was acceptable.
Response from PetLinkMay 5, 2026
Hi John, thank you for the kind review! We're happy you received and are happy with your products. We wish you and your pets the best :) Thank you, The PetLink Team
JACKSON M.
PetLink is easy to use and provides peace of mind. We bought it for our dogs’ trip from Florida to Costa Rica. It worked like a charm. It’s easy to setup and use.
Response from PetLinkMay 4, 2026
Hi Jackson, thank you for the wonderful review! We hope you never have to use our services, but if you do, we're happy you have the peace of mind to know we're here to support you. We wish you and your dogs the best :) Thank you, The PetLink Team
Sheila M. H.
Getting ahold of Customer Service on the phone (rare these day) Michele was sooo helpful. I expressed my concern about my using the tracker and she was able to clarify and help me right of way.
Response from PetLinkMay 4, 2026
Hi Sheila, thank you for the great review! We're thrilled to hear that you were able to locate your dog quickly with the help of our products. We would love it if you submitted a Together Again story for this - you can submit it here: https://www.petlink.net/account/member-login/?redirect-to=https://www.petlink.net/together-again/together-story-release/ We wish you and your dog the best! Thank you, The PetLink Team
David and Clara R.
great product!
Response from PetLinkMay 4, 2026
Hi David and Clara, thank you for the sweet review! We wish you and your pets the best :) Thank you, The PetLink Team
Fred
Good selection of products for pets and pet owners. Simple to order online.
Response from PetLinkMay 4, 2026
Hi Fred, thank you for your wonderful review! We hope you enjoy your order and we wish you and your pets the best :) Thank you, The PetLink Team
Fernando S.
Ease and speed of finding required information and ease of shopping on app.
Response from PetLinkMay 4, 2026
Hi Fernando, thank you for the great review! We're happy you had such an easy time finding what you needed. We wish you and your pets the best! :) Thank you, The PetLink Team