PetLinkReviews of petlink.net

I've used Home Again microchipping for every dog I've ever owned. Recently, I adopted a dog with a PetLink chip that had been left at a shelter without papers or information about the previous owner. None of the documentation for transferring ownership on the website will work. I wrote PetLink and they talked to me as though I can't read the website. I told them I will never microchip a dog again, but after talking to Home Again, I will simply use them. Home Again cares enough about dogs to work with people who take them in. I would remove the microchip from the dog I adopted, but it's a surgical procedure requiring anesthesia. WHAT A TERRIBLE COMPANY PETLINK IS. They have no interest in working with people in unusual circumstances.

Despite repeated unsubscribe from marketing emails, they keep spamming “One-Year Premium Registration Expires” and try to extort you to pay $19.95 or else you can’t have “unlimited access to your Petlink profile” whatever that means. This deceptive marketing tactic has garnered a class action lawsuit for another microchip company, guess petlink wants one as well? No, it doesn’t mean your pet will no longer be registered. Microchips have permanent data, so anyone who scans will find the pets owner. Do not let these jerks scam you into paying.

I found it difficult to register my dog because the documentation keeps getting rejected. They don't accept legal AKC papers,Vets bill that has last name only.Petlink Microchip documentation given by breeder does not suffice. Company does not care if they lose customers. Not worth the time or aggravation. It is easier to enter United States of America illegally and get a driver license then registering your Pet with Petlink!

CONSUMERS' BEWARE OF EVER GETTING YOUR PET MICROCHIPPED BY DATAMARS PETLINK..... THEY HAVE A HIDDEN GUARDIAN CLAUSE THAT CONSUMERS ARE NOT AWARE EXISTS, TO YOUR DETRIMENT!! PET ADOPTION AGENCIES CAN CHANGE OWNERSHIP OF YOUR PET AT ANYTIME EVEN YEARS AFTER YOU ADOPTED THEM AND THERE IS NOTHING YOU CAN DO ABOUT IT!!!! REPORT TO YOUR ATTORNEY GENERAL'S CONSUMER COMPLAINTS DIVISION AND THE FTC FOR DATAMARS ALLEGED FRAUDULENT AND DECEPTIVE BUSINESS PRACTICES. Guardian: Linking You, Your Clients and Pets By using PetLink’s Mass Import feature, YOUR FACILITY WILL AUTOMATICALLY BE LISTED AS "GUARDIAN" FOR EVERY PET REGISTERED - SOMETHING THAT A PET OWNER OR ADOPTER CANNOT EDIT. THIS ADDS YOUR FACILITY AS A PERMANENT CONTACT in case the pet is ever found far from home but its family cannot be reached. IT HELPS TO ENSURE THAT YOU CAN REMAIN INVOLVED IN THE PET'S CARE AND IN MAKING DECISIONS ON HOW IT IS TO BE TREATED AND POSSIBLY REHOMED if that animal is ever unfortunately surrendered again.

I have had petlink since I adopted my first dog I was told by the shelter I would have petlink free for life. I registered #1 when I got #2 I was told the same- I had to go through h%ll to get #2 registered because the shelter put a different email address from the first adoption- and had to fight with customer service- now I got #3 and she’s registered. Under her previous name- The system won’t even let me update any of her information because it says my first dog wasn’t paid for so it locked my account 🤦🏼‍♀️🤦🏼‍♀️ All 3 dogs adopted from same place with the same flyer sent home saying petlink is free for life…. Tried calling customer service and of course there’s no one to speak to and every option i press brings me to a new recording and eventually tells me goodbye and hangs up

This was by far the worst experience I have had in a while. I called to report my 80 year old grandfathers cat missing and spoke with 2 different people. The first lady, Michelle asked for a zip code to report the cat missing. When I called back another lady, Angela(she was incredibly rude) told me she could not do anything for me because I was not my grandfather. She was very rude and kept saying that my Grandfather needed to add me to his account. The whole point of me calling was because he did not know how to do this. I can not believe that people who treat others like that work for this company. Caring people should only be allowed to work for a company that is supposed to help people when they are going through a rough time, such as losing their pet. I work in the veterinary industry and will now never recommend this microchip company. They obviously do not communicate there and have no bedside manner.

Tried to register several times - keep going to verification page, uploaded info several times and got nothing. Tried to contact petlink no answer - absolutely hopeless!!

Horrible transfer process. I adopted my cat from a shelter and even with the adopter contract copy in my name submitted, 8 emails back and fourth with forms, rabies certificate, visa card info, etc. submitted, Petlink still will not register the cat in my name and claims The owners name is different than the form. Different people respond to my emails and dont seem to see my previous emails or documents showing I am the owner. It is difficult to talk to anyone by phone and they charge your card $4.50 to talk to someone. I finally decided to go through another microchip service. I dont trust Petlink having my visa card info after all this. It looks like Im not alone with these issues! They do seem like scammers the way they opperate so evasively.