Sue S.
99.9%
We have two dogs under our policies and PetFirst has covered so much of our expenses. We would never be without pet insurance again and see no reason to change to another company. My ONLY complaint is that I have yet to have an inkjet printer that will print it cleanly. It does not fit the 8.5 x 11 inch paper and many of the letters are so close together that the run into each other and smear. It would be nice if someone could test that out and make a better claim form, as I'm sure there aren't many who have more expensive printers that print cleanly. I am using an old claim form which I copy that was originally printed from a laser printer. Now, if that is the ONLY problem, I won't really complain! :-)
Response from PetFirst Pet InsuranceOct 4, 2016
Sue, I am sorry you are having issues with the claim form. I have included a link below to the most recent claim form, which I have tested and know it will print on 8.5 x 11 paper cleanly and clearly. Also, you now have the option to submit a claim through our claim portal in your MyPETS account. We appreciate you being a part of the PetFirst family! https://www.petfirst.com/PetFirst/media/PDFs/Generic_ClaimForm_Mar2016_web.pdf Sincerely, Chelsea M. Digital Marketing Manager


