PetFirst prides itself on its easy-to-understand and easy-to-use pet insurance plans for dogs and cats. With PetFirst, you can get reimbursed for veterinary bills for: Accidents, Illnesses, Hereditary Conditions, Chronic Conditions, Congenital Conditions, Medications, Exam Fees, X-Rays, Alternative Therapies, Ultrasounds, Hospital Stays, Surgeries, Diagnostic Tests, Holistic Care and much more!
PetFirst Pet Insurance (petfirst.com) has 222 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Dave T.
Without this insurance,we would be behind in paying bills but now we can afford the healthcare all pet owners should have for all pets young and old
Response from PetFirst Pet InsuranceMay 9, 2017
Dave, we are so glad we were able to help. Thank you for being a great pet parent and making your pet's health a priority!
Jennifer Toranto J.
Claims were easy to submit with no hassle and a quick response time.
Response from PetFirst Pet InsuranceMay 9, 2017
Glad you thought it was an easy process, Jennifer. We appreciate the great review!
Leslie L.
When I had my cat Gidget I had insurance on her, for many years I did not have to use the insurance, then one day she had to have surgery for Cancer not one but two times and then found out she was a diabetic. I called Pet First and this wonderful person told me that this was covered under her plan. I had to pay my deductible then 90% was paid. When I would send in the information to get reimbursed it was no hassle and got paid in record time. Gidget has passed on and I now have two wonderful kittens and each of them have insurance. I hope Fawn and Raven never needs to use the insurance but just in case its there and I feel more at ease that they have it. Thanks again Pet First
Response from PetFirst Pet InsuranceApr 27, 2017
Leslie, We are sorry to hear about Gidget's passing and hope you find comfort in your memories of her. She was so lucky to have you as a mom and get her the treatment she needed. I'm sure Fawn and Raven are just as spoiled and we are glad to have them as part of the PetFirst family.
Joseph Paul C.
I had Petfirst for all of my German Shepherd, Smokey's life (12 years) and they always paid claims within 10 days of receiving them. I have no complaints with this company and will use them again.
Response from PetFirst Pet InsuranceApr 27, 2017
Thank you, Joseph. Smokey was lucky to have such a great dad! We really appreciate the great review!
Sanford S.
claims are processed in a very professional and timely manner
Response from PetFirst Pet InsuranceMar 29, 2017
Thank you for the positive review!
Donna C.
Easy and timely payment! Teddy had eye surgery, which was $919.00. Pet first paid over $800.00. Thank you Pet First.
Response from PetFirst Pet InsuranceMar 29, 2017
Donna, Thank you for the great review. We hope Teddy is recovering from his surgery, and that he knows how lucky he is to have a pet parent that cares about him so much!
Alexandra J.
My dogs skin was getting dry, and I noticed he was getting doggie dandruff and has some areas that had bumps. Took him to the vet to find out he had bacterial dermatitis. After some tests, aspirations of the bumps and leaving with a prescription of antibiotics- I was so glad to learn PetFirst was reimbursing me for most of it!
Response from PetFirst Pet InsuranceMar 29, 2017
Thank you for the great review, Alexandra!
Debra B.
I love PetFirst. Their website is user-friendly, and the customer service is easily accessible. Filing a claim is a relatively simple process, and the PetFirst folks are great about handling claims. My beloved dog has had some medical expenses, but PetFirst has really helped defray the costs. In a world in which you practically must have a law degree to understand an insurance policy, PetFirst is a breeze. I highly recommend them!
