PetFirst Pet InsuranceReviews of petfirst.com

I submitted a claim for an emergency surgery my dog needed. I was updated regularly via email, and reimbursed in a fairly quick amount of time! I was very happy with their customer service!

The customer service reps are very friendly over the phone. There are several ways you can submit your claims and they keep you updated on the process. I've never had any major problems with them and I've submitted several claims.

We first purchased PetFirst for our shelter dog at discounted price for one year. We feel that PetFirst does care about your pet's health if they are willing to provide insurance to an animal that has most likely been abused. I always get a person when I call them for any reason and their representatives are fully knowable of their insurance. After listening to other pet owners, PetFirst is well in line with prices and their policy coverages . Thank you PetFirst for being there for our wonderful 8 yr old shelter dog (Ace) that has been with us for 6-1/2 years of his life! As of April 2016 we now have a new rescue dog 14 month old (Mae) and PetFirst has already been there by our side!

Pet First Insurance has great customer service, they are very compassionate and the benefits paid are good. I am very happy with this company, and I can tell they care about their customers and what happens to their pets.

Quick with processing claims. Fair with payment.

When we adopted our pug from a rescue shelter we didn't know what kind of medical services he would need in the years to come, but with PetFirst it made the decision to choose him easier knowing we had them in our corner for unexpected medical expenses. They have really helped cover a lot of medical expenses over the 7 years we had our little buddy. THANK YOU PETFIRST!

I have only had to call PetFirst once, but when i did, they were very helpful and easy to work with. I unfortunately, have had to file two claims with PetFirst. Both claims were approved and processed very quickly. Last year I almost cancelled my policy, I'm very glad that I did not.

Great service.