PetFirst prides itself on its easy-to-understand and easy-to-use pet insurance plans for dogs and cats. With PetFirst, you can get reimbursed for veterinary bills for: Accidents, Illnesses, Hereditary Conditions, Chronic Conditions, Congenital Conditions, Medications, Exam Fees, X-Rays, Alternative Therapies, Ultrasounds, Hospital Stays, Surgeries, Diagnostic Tests, Holistic Care and much more!
PetFirst Pet Insurance (petfirst.com) has 222 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Chris R.
I rescued a puppy that came with one month free insurance. Upon taking Ruby for her first doctor visit she was diagnosed with pneumonia and almost died. The insurance company was wonderful and paid me quickly. I could have never afforded her care on my own. I have taken out. An ongoing policy and will continue having pet insurance forever. It is not worth the risk ! Buy pet insurance from them!
Leslie G.
PetFirst Pet Insurance is great coverage and they are quick to pay on claims. I would highly recommend them.
John and Debbie W.
I have had such a wonderful experience with PetFirst Insurance. I have a dog that has many problems and coverage is never an issue. I called today to find out about a procedure and the customer service representative as always was wonderful. I highly recommend this company I have been an insured pet owner for five years now. Will continue my coverage for her!!
JS
I love being able to email in the submissions, but hate having to print out the form and scan it in. A simple web form w/ image attachments for the doctors notes would be great (plus could aid in tracking). *updated for new process - great!
Response from PetFirst Pet InsuranceSep 1, 2016
JS, Good news! We recently launched an online claim submission form in the MyPETS portal. Just login to your MyPETS account and click "Submit a Claim" - no need to use a claim form for this type of submission - all you need to do is upload the medical records and itemized invoice. Sincerely, Chelsea M. Digital Marketing Manager
Sara W.
They really care about your pet and have streamlined the claim process.
Denise K.
Service was excellent. My cat spent 5 days in a veterinary hospital for bladder stones. He ended up with surgery and the total charges were over $4,000. My claim was easy to file and the rep walked me though everything I would need. Claim was paid within 7 days and I received $3541.50 reimbursement.
Rebella K.
10 star-you are the rock stars of pet insurance!!
Jessica S.
Our rescue puppy has had quite a few issues the first 6 months of his life, and we have luckily had PetFirst to help us pay for his care. Once your claims have been processed, you can log into your account online, where you can review your claims and reimbursement. If a claim is denied, they explain in detail why the charge is not covered by insurance. Overall, PetFirst is very easy to use and makes vet care for sick animals much easier to afford.
