PetfinderReviews of petfinder.com

The adoption service people are very judgmental and are not familiar with dog breeds. Pretty sad for adoption service. Unprofessional and down right RUDE. They think they know everything and everybody. Please do not use this service. They will not update as well.

This app is the most frustrating I have ever encountered. It directed me to change my password 3 times. Every time I did, the app did not recognize the new password. There are dogs and cats depending on being adopted. This app not only doesn't facilitate that, but it alienates its users who are forced to give up. It's 2025. Do better for these animals. The kitten I wanted was unattainable and I finally had to give up. I dont know which stuffed shirt talked you in to this app, but they should be fired. I know I'm not the only one. Again....do better

I normally don’t write reviews but I just had to. The website NEVER WORKS. I have tried to like it but it keeps freezing or not loading properly. I have tried to add pets to my favorites but it won’t do it, and when I think it did, I would open up my favorites and they were not added. There are a BUNCH of pets listed that don’t have photos of them which I feel should be required. It is a shame because I do feel like the website has potential.

Every time I use this app, same photo 3 or 4 times... The filter doesn't work. Put in miles and it sends me to Canada for a pet. Garbage! Worst app!

I regret not checking the reviews before using PetFinder who advertise vetting of all the shelters who utilize them but I don’t believe it. This is the first and last time I will use an online pet service. Having owned pets my entire life I tend to focus on animals needing a forever home. Too many homeless pets to consider financing breeders. I recently lost my cat and having had no luck with the two local shelters where I live (the demand for indoor pets far exceeds the availability here) I turned to PetFinders. I chose two private rescue “sanctuaries” within southern Az and applied for a small dog from both of them. The application process was extensive for both, adoption fees ridiculously high and transparency was one sided. They require to know everything about me but provide nothing from themselves except photos of needy animals and market strictly for donation. One delayed me for two weeks, charged an application fee and demanded I meet them at a park location. No facilities or legitimate social media or website information. The other required less processing but were dishonest on their pet description (age, housebroken etc.) I was given an address to go to 65 miles from my home. When I arrived I discovered the location, the owners and what few animals I saw were dirty and lacking even the basics… water bedding or housing facilities. I asked to see the other small dogs advertised but was not permitted. The little dog I adopted was dirty smelly and her breath reeked. I was told she was 3 years old but her muzzle is white, she is housebroken but won’t use a pee pad or go outside. She’d just had a litter of pups and I suspect was being used as a breeder for a long time. I paid $300, brought her home but cannot believe this is an approved shelter facility as Petfinder advertises. The place was a literal dump yet the owner had a very expensive motorcycle he was sitting on along with a surly attitude. The other Sanctuary is run by anonymous owners, with no location listed doesn’t do home visits but wants photos and references. It appears they house their pets all over the State and will only do a meet and greet at a Tucson park. The fees are ridiculously high for animals essentially unadoptable by most standards. They are playing on people’s sympathies without any accountability or transparency of themselves. The whole entity smells of deceptive practices and should be investigated.

Pet Finders and many other animal rescue applications are ridiculous and an invasion of privacy. We are a retired couple with many family members in our lives. Someone is always home and we can well afford to care for any animal that we’ve had and we’ve had numerous animals and take very good care of them. In our opinion if a person answers all the questions PetFinder asks they opening themselves to theft and harm. Some people who work and/or volunteer at animal shelters have questionable pasts. Not all by any means but definitely some. We know this for a fact. To answer all the questions on animal rescue/shelters, you are giving private information to the questionable few. We won’t do that. So, this loving couple are unable to help animals that need a good home, all because of this invasive adoption questionnaire. Most of the questions required are little to no help in finding qualified homes for these poor animals. Think about all of the above before you complete their applications. You are better to be safe then sorry.

The Petfinder site is just awful. Supposedly, they've just improved it, yet it's actually worse, not better. It's almost impossible to change choices we've made in our profile even though we want to. And there's no way to indicate that we would consider TWO types of dogs (e.g., adult and senior). We can only choose one of those. It's just horrible. And, it's slow.

Petfinder for 10+ years had offered a API for non profit organizations and shelters to list their adoptable animals on their website as well as on Petfinder. Petfinder recently decided to give 2 weeks notice to inform they would be deprecating their API in favor of a widget. You could reach out for more technical solutions in which I did to see if the current or new API could be leveraged to which I was told no. So their widget is in progress, offers no real solution for shelters who have been using their API for years to help find homes for animals and opted to give less than 2 weeks to find a solution which isn't feasible for so many given that they are volunteers. The widget is a terrible user experience, taking visitors from your shelter site and bringing them back to Petfinder then only to select a pet to adopt and bouncing you back to the website you started from. The whole process is a mess and the development team at Petfinder should be ashamed at the lack of notice, no real solution and lying about their "widget" being more user friendly which it's not. They effectively broke so many shelters adoption flows as a result and one can't help but think it's due to the Purina takeover and large corporate oversight. Our shelter is in the process of creating our own API system now as a result and won't be bothering to utilize their widget going forward as it offers a sub par experience.